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Unfortunately your radio is on a can bus network and needs to be scanned and possibly reprogrammed. This can be done by the dealer only, I almost sure. But first, locate the fuse panel and find the radio fuse(s) and remove for 10 minutes, re-insert and see if the radio has come alive...it probably has theft protection by communicating with the other known modules on the car...to ensure it is indeed still in the car it is supposed to be in.....I know...complicated....but all newer cars have systems like this. It makes it extremely difficult for the customer to do any diagnosis without a factory scan tool.
the backup fuse can be behind radio also known as memory which is a constant feed from the accessory fuse. to wipe it out quickly you can disconnect the battery for ten seconds its the same thing code required which you already have
Possible fuse is blown.Check the owners manual for location of fuse box,usually on drivers side under dash board.
Remove cover of fuse box and inside is a list and location of fuses.Remove fuse for radio and replace with a known to be good fuse, same type...meaning 2 amp 5 amp or whatever the radio fuse was.
if the radio is not working then it's the Radio module located on the rear (tail) on the left. you need to replace that to have your radio back to normal. but before that try to remover the fuse and fix it back as sometimes it gets stuck internally..the fuse located in the glove box. open the led and read which fuse for the radio
There is obviosly a short some place. A temporary fix until the short can be traced is to remove the heater fuse. Locate the fuse panel. It is usually under the dash on the driver side but has been known to be on the right hand side under the dash or maybe even in the glove compartment. Once you found it then read the cover and locate the heater fuse. Remove t and save the fuse to replace at a later date.If the heater fuse operates more thenone feature such as windshield wipers or radio and so onthen you will need to leave the fuse in if you want the other features. Another option is to remove the negative battery cable when the vehicle is not in use to prevent the battery from being drained. I hope this helps, The Raz
The radio fuse is on the passenger side kick panel in the fuse cluster. Remove the panel by pulling on the access door. The fuse for the radio located on the top row closest to the front of the vehicle.
The A/C car charger and your radio run off of the same fuse, which is located when opening the passenger door, and opening the fuse compartment. There will be a fuse map locating the desired fuse, replace. Have your factory security code ready, you will need it to unlock your sterio.