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Re: hatch wont open
Check the latch striker thats on the rear body panel make sure its lined up with the door actuator / if you need to move anything move the striker on the rear body hit it slightly to the left or right which ever way you need to have hatch open and close properly/ Please rate my response thank you very much
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It sounds like the lock actuator has failed or has a poor connection which won't allow the latch to release. What you will need to do is remove the inside rear hatch panel to access the lock actuator. Once you get to the latch use a flat screwdriver to release the latch being careful not to damage the glass.
I do this almost daily, while working on or cleaning cars. Open drivers door, put key in ignition so that the chimes are dinging. Now, look at the latch on the open door, you can see a "U" shaped latch arm, using a screwdriver, pretend its the striker on the post, and push the latch arm back until it clicks twice. The dinging should stop, and the interior light will go off, just as if the door was closed. Now, if the latch on the rear hatch is similar, you should be able to "trick" it the same way.
Before you attempt to close the door(s) or the hatch, pull the handle as if you were opening it. The latch should pop back to it's "open" position. If not use the screwdriver to pull on it while pulling the handle. Do let me know if your now "IN THE DARK"!!
can you hear the latch release when you try to open? if no clicking noise is heard then most likely a bad latch assembly. also check the rear door control module to see if smells burnt, if it does it won't send open signal. the module is located behind the plastic shroud on the left of the rear hatch.
Have you tried spraying with penetrating spray (WD-40 for example) and make sure the lever on the hatch part is open? If you look at the latch itself on the hatch, there should be an open notch like spot where it lines up with the striker at the bottom. After spraying it well, in behind, all around as many angles as you can with the little nozzle of spray can, try using a screwdriver and move the little armlike part that swings down to close that latch. It should snap over the slot to close the hole.Then pull the handle & see if it snaps back out of the way. Keep working that back & forth a few times, then try to close it again. Your lock on your hatch may be holding it too, but lets see how you make out with this first. Let me know what you find.