The door lock is broken on the outside and the inside too. The handle that you use to turn the lock to onen the door once it is unlocked is broken. The metal ring that holds it in plsce just gave way not to ling ago, also the lock will not not or unlock because of the lock is broken. on the inside. I am going to have to relpace the hole thing to drepair it. I am trying to find the parts online and not having much luck so far.
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That's really hard to have both the outside and inside of the lock broken on your door. My lock has also been acting strangely on my back door. It only locks from the inside. I think that the easiest solution for the both of us would probably just be to find someone to repair the lock since they will have the parts needed.http://www.actionlockandsafe.com/faqs.ht...
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