Question about 2008 Toyota Yaris Sedan
For the past several months, my automatic car won't start up when I turn the key in the ignition. The interior light flashes and then goes off; the electrical system seems to have some sort of intermittent connection. Sometimes when I open the trunk, the trunk light goes out by itself. The key does turn all the way; it's not locked (sometimes that happens), but the car either *begins* to start up and the engine "coughs" / dies back down, or it doesn't even turn over at all.
When it does turn on, after X minutes of frustration, the entire electrical system has reset itself: the clock always reads 1:00, and my pre-programmed radio stations are gone.
This car is several months old only, but I've had this problem at least 10 times before. I've tightened the battery leads and it seemed to have fixed the problem, only this happened again today! I've tried getting the dealership to fix it last year, but they refused, saying that I'll have to hit 5,000 miles before taking the car to them. Should I look for my own mechanic? This is my first car, and I've just moved to another state.
Hello. I will try to provide assistance to you, with the hope that you will give me a FixYa rating for my advice.
First, as a Toyota Service Manager, I can ASSURE you that there is NO "minimum mileage" before a dealer will look at it. That is a direct VIOLATION of the Direct Agreement between Toyota and the dealer body.
Second, what I would do is call this number : 1-880-331-4331
That is the Toyota Customer Experience Center. Call them, explain your situation and the dealership that is refusing service, and the CEC will get in touch with that dealer, and inform them that they HAVE to look at your car. After you call, expect a call from the Customer Relations Manager at the dealership in question, within 3 business days after your call to the CEC.
I hope that the dealership gets your car fixed up for you.
Please feel free to respond back, if you have any other questions or concerns.
Thnaks for choosing FixYa fore assistance!
Posted on Jan 29, 2009
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Posted on Jan 02, 2017
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