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2004 Envoy the tailgate won't swing open

It opens downward but won't swing open like it used to

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Posted on Jan 02, 2017

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SOURCE: 2004 GMC Envoy XUV tailgate won't open downward

Do you live in a dusty area? My sister lives in dusty New Mexico and had a malfunctioning XUV tailgate. My reasoning was that something must tell the tailgate not to drop down if the glass is up, and if it can't tell, then it will only open sideways.
So we removed the trim panel, and the tailgate was indeed full of dust. By reaching my arm in, I found two plastic optical sensors which tell the gate whether the glass is up or down; both were coated with dust. After cleaning these the tailgate was back to its normal operation. The two sensors are flat, round - about the size of a nickel or dime...I couldn't see them, just found them by guessing that they must be there. Hope this helps!

Posted on Jun 19, 2010

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2004 GMC Envoy XUV tailgate won't open downward. Tailgate will swing open but will not open downward. Nothing happens when pressing in on pressure pad/switch...it is as if there's no power going to it.


Do you live in a dusty area? My sister lives in dusty New Mexico and had a malfunctioning XUV tailgate. My reasoning was that something must tell the tailgate not to drop down if the glass is up, and if it can't tell, then it will only open sideways.
So we removed the trim panel, and the tailgate was indeed full of dust. By reaching my arm in, I found two plastic optical sensors which tell the gate whether the glass is up or down; both were coated with dust. After cleaning these the tailgate was back to its normal operation. The two sensors are flat, round - about the size of a nickel or dime...I couldn't see them, just found them by guessing that they must be there. Hope this helps!

Apr 01, 2010 | 2004 GMC Envoy

1 Answer

2004 envoy xuv tailgate problems, will not latch or open sideways. I have a 02 Envoy SLT the rear liftgate Dose not have power. the wipers dont work the Lock dont work I can not program my keyless entry....


I also have a 2004 GMC XUV. My gate would go down but not swing open. In trying to fix it, the gate then refused to go to the flat position.I have removed the cover plate on the gate and found the one of the solenoids loose from its mounting. Resetting the computer by disconnecting both battery leads and holding them together for ten seconds worked to restore function to the gate going flat, but the swing still does not work. I believe it is a bad solenoid or motor for the bottem left latch pin.

Feb 24, 2009 | 2004 GMC Envoy

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