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Ok, so you bought a used radio. Did you test it when previous owner gave it to you or you bought it through mail?
If you received with a not declared failure, you should it send back and claim your money.
Else, sorry, you should send it to repair
an e-mail address is an electronic address that the servers recognize as you particular address to receive and send e-mails
If you are new to computers and phones I suggest that you visit a local library as they will help with an explanation.
You can unlock your account by entering only your user Id and request to be sent a new password. Facebook will send you a temporary password to your email on file. The User ID and email much match, in order to receive the temp PW. Or you can sign up anew, and at time it says this email or user name is already on file, request the missing unknown.