Question about 2002 Dodge Stratus

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Power window rolls down but not up

I replaced the motor and regulator because it would roll down but not up, the new one does the same thing.

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  • Dodge Master
  • 6,674 Answers

All that happens when switch for window is pushed one way , then the other is that the polarity gets reversed in the switch. So, when you check power getting to motor when switch pushed, you should get 12 v + to one wire going one way, up or down, then 12v+ to other wire when going the other way. If no power one way, check switch. ( Positive wire becomes ground when window going other way, and ground becomes positive.)

Posted on Jan 16, 2013

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: passenger window wont go down but can hear motor working

You need to replace the regulator inside the door. It's the little pulley system that will pull your window up and down when you push the button.
Takes about 20 minutes to fix, so you're looking at about 100.00 at the garage.

Posted on Dec 18, 2008

MNfisherman
  • 11896 Answers

SOURCE: why wont my widows roll down?

If the switch and fuse is good, than that means the wiring is broke or else the window motors are bad

Posted on May 09, 2009

  • 6 Answers

SOURCE: window wont roll down

The regulator is burnt out and you need a new one. I would just replace it.

Posted on Aug 25, 2009

  • 436 Answers

SOURCE: passenger side front window will roll down but not

if a motor goes in one direction and not the other it is never the motor. chances are that it is the switch or wiring problems to the motor. it is common for the wiring to become broken in either drivers or passengers door jambs. it takes some knowlege in wiring to check the switches. good luck.

Posted on Sep 26, 2009

  • 78 Answers

SOURCE: My rear window wont roll up. It will roll down,

you probably need window motor

Posted on Jan 09, 2010

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Hi all,hyundai get some times power window doesn't roll back when I open door panel then It roll up for a while it does roll down but don't roll up any way to fix this


Sounds like a power window motor. Sometimes this will help diagnose your problem for the mechanically uninclined. While holding the switch to power the window while the window is stuck, just bank on the inside of the door panel for that window without causing damage. Sometimes this will jar the motor and it will start to move. This is a sign of a bad power window motor. It may also be a switch as the alternative problem but most likely the power window motor. I recommend replacing the window motor and window regulator at the same time. You can usually buy both together.

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Remove the switch panel and check to see there is 12V power there.. If there is Push the switch and see if the power comes out of it to drive the motor, if the power is not present check the wire back looking for the short.. usually if the power is missing none of the windows will work. look where the wires come out the door post to the door. look at fuses, If there is power and it does not come through the switch when you push the switch. the switch might be bad. in which case jump the switch to roll window up and buy a new switch (rock auto.com) if you apply 12v power and the window still will not go up.. you will need to replace the motor. not a hard job. you must remove door panel and remove regulator and motor and replace and reinstall. either junk yard part, craigslist part or new at Rock auto.. Post a comment and let us know what happens.

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Got in my car, went to roll down the window and heard a pop. Then the window rolled all the way down and now it won't roll up.


Sounds like the window track fell off the window regulator. Sometimes you can replace the roller that goes between regulator & motor, but most times you will need to replace window regulator. Take off interior door panel & see which option is possible.

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When my window rolls down the cable snaps loose that rolls the window down. i just replaced the motor on the window


normally when the motor goes, I would always recommend replacing the the entire Power window regulator, the reason being that the plastic rollers break, thus allowing slipping of the cable, thus resulting in you being frustrated not being able to raise/ lower your window. all that being said a new regulator online is about 130.00 (325.00 from dealer + labor). Autopartswarehouse.com (this is where i bought mine) replaced it and have been happy!. you must already know how to get the panel off and get to the motor, with all that there are several steps left, and you will be happy again, remove the three bolts around the regulator, the 4 bolts securing the window tracks and the two clips or bolts securing the window to the window bracket, re assemble and you will be much happier, Good Luck !!!

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9 times out of 10 when windows won't roll up or down it is the switch. It is probably just dirty or broke. pop it out of there open it up and check it out. Don't be afraid to do it yourself. if it isn't your switch than try replacing motor/regulator. I am pretty sure it is easiest to get them together. just be careful not to bend the regulator arms!!!!!!

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well check window switch on driver side first does it roll down from that side / does it roll down from passenger side/ next if not do you hear the motor if yes its the switch in driver door that is bad / if you don here the motor then its the regulator/motor that needs replacing/ Please rate my response thank you very much

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Check the appearance of the door window rubber tracks. Are they warped or distorted? If so, the motor has to work harder to raise the glass past distorted window guides. If the rubber guides are distorted in any way, they need to be replaced. If not, the motor may be weak, and it may need to be replaced.

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