I had this exact same problem and the cable was broken. There is a way to get it open by going through the wheel well. Let me know if this is still an issue for you and I can walk you through it. Thanks!
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To open the hood:
1. Pull the hood release handle
inside the vehicle. It is on the
lower left side of the instrument
2. Go to the front of the vehicle and
move the secondary hood
release lever toward the right
side of the vehicle.
3. Lift the hood.
To close the hood:
Before closing the hood, be sure all
filler caps are on properly. Then,
bring the hood from full open to
within 152 mm (6 in) of the closed
position. Pause, then push the front
center of the hood with a swift, fi
Without a specific model listed... 1. Pull the hood release lever which is typically located on the driver's side floorboard, left of the brake pedal. To the left of where your left foot would rest in the car.2. You will see the hood "release" but still have another latch.3. Peak in under the middle of the hood and you will see another lever under the hood (at the front of the car). 4. Reach in and press that lever up or to it's side. You may have to push the hood down a little bit to allow it to release. So, you will have 2 levers you are activating to open the hood. The one from the driver's seat and the one from the front of the car.
If the locking mechanism fails or no power is available, it is possible
to open the boot using a long thin screwdriver through the lower right
licence plate mounting hole.
Follow the linkage rod from the lock mechanism itself going left,
towards the centre, to where it joins the catch mechanism and push here.
It can help to shine a light through the left side licence plate hole,
and also to get a second screwdriver in here to take a little of the
tension off the catch itself, though not too much or it will spring back
genrally these should be under the hood or under the dash, on the right hand side. there should be a cover if you open the bonnet(hood) and inspect near the firewall, there should be a cover that is labeled cabin filter. thses are the only 2 locations that would even work. to change, simply take the old one out. no tricks.
open bonnet...front of engine where the belt is,top pulley in the middle,then just above that pulley there is a black plastic housing with 3 x 8mm bolts facing forwards and the top hose connected to it,the thermostat is in there