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what kind of vehicle is this? very important detail. alot of vehicles have multiple bulbs behind the instrument panel. if these bulbs burn out you have to remove the panel and replace the burnt out bulbs.
The climate controll lights have been an issue with gm for years, The only fix is replace the circut board in the controll Head itself, Or replace it, Theres a guy on ebay sells these rebuilt for like 75.00 and you ship your old one back to him, This is the cheapest solution i know
The entire faceplate pops off. Then there are 4 screws retaining the climate control(sometimes there are just 2 staggered) remove the screws and on the backside you'll see the illumination lamp socket. Pull the socket out of it's holder and pull the bulb straight out.