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Removing a stuck cd from a player

The eject button does not eject the CD and the LCD screen shows "no disk"

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  • 234 Answers

There are two causes that spring to mind - CD's can warp with heat if left in at high temperatures or the player itself may be worn out. Anyhow to remove I would try:

First: Keep the eject button pressed in as you turn on the player this is like a manual override

Second: If the face is detachable remove the face and see if there is a small hole that you can insert the end of a paper clip in some players have a manual over-ride. Or there may be an over-ride button.

Thirdly: With power off - Use friction - try (gently) inserting a disk (one you don't care if you damage) like an old CD-R over the top of the jammed disk say 1/3 to half way and pull see if the extra pressure can manually remove the disk. You could try other items that are thin and without sharp edges to avoid potential damage.

My last suggestion: Stereo surgery - remove the head unit and cover. Depending on the design you may be able to coax the disk encouraging it out gently with say a screwdriver through the housing brackets.

Posted on Jan 08, 2013

  • arthur robert hicks Jan 10, 2013

    suggestions are great, but still can't remove the disk. I am going to try to make a hook from a piece of stiff wire to fish for it. Thanks for your help. Regards bob hicks

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Posted on Jan 02, 2017

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SOURCE: CD Player does not eject CD

Just took one apart tonight. Same problem, put in cd-played fine-push eject then click click click.
2004 nissan sentra 140 watt single cd player/radio.
This dash comes apart by pulling the top of dash (with the tray) straight out the clips should release. the bottom part had to be pried a little, then remove four screws and slide out the radio still attached to the mount and dash etc. One screw holds on the top of the stereo. After removing the screw you must pry the top off. Now it gets a little tricky, you must remove the cd player portion, however there are 5 tiny springs holding it down to some pads. The two springs in the rear are under a piece of the stereos frame held on by two screws, I had to use various sizes of tweezers to get the springs off. Lift the player out of the radio about an inch, you will see one 1/2" ribbon in a connector, the top of the connector slides out along the ribbon to release. The other ribbon about the same size plugs into a small daughter board in the radio, it just pulls out and pushes in (you can feel it is reinforced). once out turn it over and you will see what would be considered a gearbox, (small white gears in a see through case) one of the corners of this case has a screw through it. This corner has broken away from the board letting the gears come apart when trying to eject (this is the clicking). I took a soldering iron and melted the plastic back together and put a small amount of 5-min epoxy on for good measure. When putting back into case you can hook up the ribbon cables before all the spring grief and test it out. Mine worked perfectly again. Be care full when putting back together, there are a lot of little micro switches that must be in the correct position) Example, if the cd is ejected the white arm on the right side must be in the correct position. the read head (laser) must be away from the center of the cd. I believe it was easier to put together with it in the cd-in position (without a cd in it) so the laser must be toward the center of the cd. Don't force the laser, use the worm gear to move it in or out. I couldn't put one of the springs back on but it still works fine Good luck, it's not as hard as it sounds

Posted on Sep 29, 2008

carfreak1217
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SOURCE: 2005 malibu cd player says check disk wont eject

Unfortunately yes. This is a very common problem.

Posted on Jun 23, 2009

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SOURCE: 03 expedition CD player Error

Turn key switch on and off, Remove Fuse's 7 and 31, turn Key on and off , Then put back the fuse's and it should work again!

Posted on Nov 12, 2009

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SOURCE: 2002 gmc envoy bose 6cd player does not play, shows player error

how to remove a bose cd/radio from dash of a GMC envoy slt cd's are stuck inside

Posted on Dec 18, 2009

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SOURCE: Tape stuck in player - error code e13 shows

I just got a tape unstuck myself. Everytime I would hit eject it would make a clicking noise.

Here is what I did:
First I watched these videos to remove the radio.
http://www.youtube.com/watch?v=29MTa4FLjtk&feature=channel

http://www.youtube.com/watch?v=fqvk_PNo9Kg&feature=channel

Then I unscrewed the bottom panel of the radio.
Unscrew the brass screws holding in the cassette player portion of the radio.
Now flip the cassette player over to see your tape, etc.
When I pressed the eject button, I noticed a little motor with a worm gear would move a a gear which moved several other gears until it eventually moved a black gear which has a little post that moves the metal arm which moves back when pushing in a tape and moves forward when ejecting a tape. But I would get a clicking sound which seemed to be due to one gear trying to move a stuck gear.
I forgot the exact details of how I managed to get the tape out, but when I did get it out I noticed when I turned on the radio, it would act like it was trying to play a tape. But when it found out it couldn't, it would try to eject but would fail once again with the gear clicking sound.
I think I tried moving the black post on the black gear that moves the arm that pushes the tape out. Eventually I got to the point where the arm was pushed forward like it should be when a tape is ejected. At that point I was able to insert and eject a tape without any problems.

Posted on Sep 04, 2010

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If that does not work, then the CD player must be pulled out and disassembled to access and remove the disk.

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Cd player


Some Tips and Tricks that you can try:
  1. Figure out what fuse controls the CD player and, with no key in the ignition, pull the fuse out for a minute (or more - I've seen TSBs that say leave the fuse out for 10 minutes), then replace it (theory being that the fuse acts as a reset button). If you cannot find the fuse, you can disconnect the negative battery cable, but you'll lose your radio presets and other settings. Make sure you have any codes for your radio that may be required since disconnecting the battery cables can cause the radio to quit working too. This fuse trick seems to have the greatest chance of success overall. Check your owner's manual - you may have more than one fuse that controls the CD and/or the radio and you may need to remove all the related fuses. (There's a "risky" variation of this tip described in the Multiple (6-disk, etc.) Systems section of the guide for attempting to fix a CD changer)
  2. Turn your ignition on to the accessory position. Hold the eject button down for 2 or 3 minutes. Depending on your make/model, the eject button may flash. When the button stops flashing (or when a few minutes has passed), release the button and immediately press it again (theory being that the two minutes of "work" followed by a quick break will fool the player into releasing the disc when you press the eject button again).
  3. Try using some tweezers, needle nose pliers or hemostats (every tool kit needs a hemostat or two!) to pull the CD out while pressing the eject button with power going to the player (theory being that the disc is so slick the player can't eject it without help). Some people report success just by pulling the disc out with the tweezers without power to the player and without pressing the eject button.
  4. If your player has a small hole in the front of it, like most personal computer CD players do, straighten a paperclip and push the clip straight into the hole to manually release the catch. Some players have a groove under the CD door instead of a hole. Look for a hole about the size of the paperclip and don't mistake an emergency release hole for an earphone jack.
  5. Some players, especially aftermarket ones, use a CD cartridge or magazine. Tapping on the cartridge while pressing the eject button sometimes ejects stuck discs. CarSpace member Alwaysfords2 has been able to remove stuck CD magazines by using a piece of shim stock or a hack saw blade and going alongside one of the long sides of the magazine to hit the release. You can rock the magazine a little bit in the slot to see the mechanism and it should be easy to release - sort of like using the little pin hole on a CD drive, the magazine pops up as soon as it is freed.
  6. Remove the faceplace from your player (be gentle; something like a butter knife often works without damaging the bezel or breaking tabs). Then look for a tiny, usually recessed little button that you can press. You may need that unbent paperclip to reach the button.
  7. Find a coaster in your junk drawer - by coaster, I mean an old CD that doesn't work. Or use a blank one if that's all you have. Insert the coaster about an inch into the slot (yes, on top of the stuck CD). Then turn the ignition on and hold the eject button and wiggle the CD around. Don't be hamfisted - you're just trying to give the player some traction to help it eject the stuck one. If this fails, then try slipping the edge of the coaster (or something even thinner) under the stuck CD and pry it up while pressing the eject button. Again, be gentle - you don't want to ruin the player when a pro may be able to remove the unit and free the disc for $20 or so.
  8. Find a Popsicle stick or something thin but rigid and tear off a few inches of Scotch Tape from that roll you keep in your junk drawer (next to all those ruined CDs you intend to make Christmas ornaments out of some day). Put the tape on the top of the stuck CD using the thin stick to help attach the tape firmly to the disk. Like the hint above, the idea is to lift the CD enough to enable the player to eject it.
  9. At least one CarSpace member had success releasing a stuck CD by, ahem, banging on top of the dashboard!
  10. Foreign objects stuck into the player, or CDs that miss the slot entirely yet wind up inside the unit usually require pulling the CD player to remove the disc.
  11. If all else fails and the repair is expensive, you may want to upgrade to an aftermarket unit.

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