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Hi, take the inner door panel off, look around should be a rod that goes from the outside handle to the door latch mechanism, its either broken or unhooked.
This is how i solved a similar problem.
When I removed the door panel and looked inside I was able to see the small rod that attaches to the outside handle was not connected. I tried to snap it back in but it wouldn't stay so I pulled the rod over where I could see that the small plastic part on the end of the rod that holds it in place had one side snapped off. Should be easy to fix once I locate the part. Just did this today and haven't looked for the part yet.