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What is model year? Do the brake lites work? If not, I don't think the cruise will work either.
Can you check for applicable trouble codes? Some of the national brand auto stores will check codes for free. Also, I'd have to check applicable fuses, the control button on steering column, the cruise wiring in the steering column. Cruise linkages, where applicable.
there is wires that control these funtions under the steering column. i would take it back to them and have them at least recheck their work. if they don't, then take it to an electrical shop and explain to them about your situation.
The cruise-controls have 2-buttons that must be activated before it gets the car going when you remove your foot off the gas-pedal.
The cruise button is essentailly a switch that turns 'on' the cruise servo-motor that tells the sytems that you wants to use it, so it gets ready.
There are other three switches on the right-side of the steering wheel namely: resume accel; cancel; set decel.
To get your car to cruise: you must steady your speed and foot on the gas-pedal. You cannot just press the switches and expect the car to cruise. It takes about two-to-three seconds for the system to respond to a set cruising speed.
How to do it: accelerate to a speed of about 30-mph. Press the 'cruise' button on the dash first. Next you press 'set decel' button. This will turn 'on' the cruise control light on the instrument panel. Then wait a second or three and you would feel the cruise engagement. Any touch on the brake pedal will slow down the car and turns the cruise off. The 'cancel' button turns off the cruise light on the instrument panel.
If you hit the brake-pedal at any time for any reason, and you would like to continue cruising again, simply press the 'resume accel' button.
The cruise system works in conjunction with the braking system of the car. So all major parts of the braking system must be in good condition, otherwise the cruise system could shut off itself.
There are many components in the cruise system. That system does not work with vacuum. The first thing I would check is the multi-function switch (the turn signal, wiper, cruise switch arm). On the back side of the turn signal arm is a plug that plugs into the steering column. Make sure that it is seated, or plugged in firmly. If you have had any work done recently on the steering column like turn signal switch replacement. That plug my have been disconnected and not reconnected completely. These multi-function switches do go bad. They are easy to replace though but a new one will cost over $100. Also the wire harness in the steering column do sometimes break off. The next thing I would check is the control unit. The cruise control unit is on the drivers side of the engine compartment right by the strut tower and the brake master cylinder. It has a cable attached to it going to the throttle body. Find the wire-harness plug on the back side of it and make sure that it is seated firmly in place. Considering the age of the vehicle My first guess is the multi-function switch. I have had to replace mine twice in my '96 cutlass, but I have also had to replace the wire harness in the steering column as well. It could be the switch on the brake pedal, or the vehicle speed sensor. I hope this gets you started in the right direction.
So after you push the button and then press the set button in the steering wheel it does not get into cruise control ? It sounds like a minor electrical problem. If you have warranty still I think the dealership should fix it for free.
most likely the clock spring is not the problem because when u push the button the dash light cruise comes on.wich means that you do not have an open circuit.with a light tester check to see if you are getting power to the cruise control servo.if you are then replace it.if no power you will need a new cruise control stick on the steering column.