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You can get it open in two ways: By using your key fob and remotely opening latch or by pulling inside panel on rear hatch and manually pulling lever to get latch to release. Most times when you cant get rear hatch to open normally is because cable from outside release handle to latch broke. Have cable and release mechanism inspected and replace worn or broken parts as needed.
the sequoia hatchback handle breaking is a known problem due to the extremely low quality of the plastic. 1st you have to open the back door! there is a small pin to the right side of the hatchback door exterior handle. bend a coat hanger and put it on the small pin, pull down and the door will open. Then remove inside panel and you can undo screws and replace the hatchback door handle.
The clip that retains the release rod in the rear hatch assy. Breaks and allows the rod to fall off. You need to remove the handle from the inside of the hatch. You can pick the plugs out of the handle with a small screwdriver with a small screwdriver, and then remove the handle with a 10mm socket. After removing the handle you should be able to pull back the plastic and look inside with a flash light. Locate the rod that runs to the side that is inop. You should be able to reach in with a screw driver and pull it toward you to release it. Make sure you have already released the working side so it will open for you. Once the hatch is open, you can continue to remove the rest of the plastic trim on the hatch with a phillips head screw driver. After the trim is removed, you will need to re-attach the rod to the mechanism with the clip on the mechanism. If the clip is broken you will need to obtain a new one from a local dealer, or parts supplier. If you have to order a clip, attach a piece of wire, or string to the rod so you can release it from the inside while you are waiting for the new retainer.
YOU HAVE TO TAKE OFF THE DOOR PANEL ON THE INSIDE OF THE HATCH, IF IT WONT OPEN YOU HAVE TO DO IT FROM THE INSIDE, THEN THERE ARE 3 10MM BOLTS YOU TAKE OUT AND THE HANDLE AND PLATE LIGHT BRACKET WILL COME OUT AND YOU CAN REPLACE THE HANDLE... FYI MOST TIMES THE HANDLE BREAKS BECAUSE YOUR ACTUAL LATCH IS RUSTED OR FROZEN SO YOU MAY NEED TO REPLACE BOTH!!