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Starter chattering away, will not crank engine.

I have a 98 Jeep Grand Cherokee 4.0 I6 2wd. When turning key to on position, I get one click from my ASD relay (can't remember if it did that before). The problem is, when I try to start it, my starter just chatters, battery is good @ 12.3 volts, all wires are cleaned and tightened, tried jumping starter solenoid, and just chatters. The starter is brand new, is this a faulty reman's starter? HELP! I am clueless.. all relays also have continuity where needed and also 12v where needed.

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  • allens_skidm
    allens_skidm Dec 03, 2012

    going to take off the starter tomorrow, check the flywheel, and have to starter tested...

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  • Cars & Trucks Master
  • 5,256 Answers

One last test before pulling the starter off to test it. Do a voltage drop test on your positive cable. If you don't know how, go to youtube and watch videos. Just remember, this test only works when current is being passed through a wire or cable, so you will need a helper to hold key in start. This test will tell you if you are losing voltage anywhere between the positive battery post and the cable connection on the starter. If you are getting no loss of voltage at the starter, then it is time to pull the starter off. You can also test the ground cable for any fault.

Posted on May 21, 2017

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Removal of the Starter
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  • Check for a support bracket if your Jeep Grand Cherokee has four wheel drive (also in some transmissions). You will find the support bracket between the front axle and side of the transmission. Remove the two support bracket bolts at the transmission and pry the support bracket away slightly to obtain access to the starter bolts. Place the bolts you remove in the jar for safe keeping until later.
  • Support the weight of the starter and unfasten the starter mounting bolts. Place the bolts in the jar. Move the starter toward the front of the vehicle. The nose of the starter pinion housing should clear the housing.
  • Point the nose of the starter downward and lower the starter enough to remove the nut that fastens the battery positive cable wire harness connector eyelet to the solenoid battery terminal stud.
  • Remove and disconnect the positive battery cable from the solenoid terminal stud/connector receptacle. Remove the starter motor from the engine of your Jeep Grand Cherokee.
  • Take your malfunctioning starter to the parts store with you. Aftermarket distributors re-manufacture most of the starters they sell, so you can likely obtain a partial credit toward your new starter by exchanging your old one. Be sure that you take care not to damage the starter in transit, because the better condition it is in, the more you can get for it.
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Installation of the New Starter
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  • Reconnect the positive battery cable to the solenoid stud and tighten the battery cable eyelet nut.
  • Position the starter next to the transmission. If your Jeep Grand Cherokee has an automatic transmission, put the cooler tube bracket in position. Install and tighten the starter mounting bolts. Replace transmission support bracket.
  • Lower your Jeep Grand Cherokee back to the ground. Reconnect the negative battery cable. Turn the key in the ignition to see if your new starter motor functions correctly.
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