Question about 2008 Ford Taurus

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MY INFORMATION DISPLAY DIAPPEARED

I had my Oil Changed at a National Oil Change location...My car is a 2008 Taurus, so it has a RESET for the CHANGE OIL indication display...
When I left the place, I noticed I COULDN'T SEE THE INFORMATION CENTER AT ALL!
It is illuminated, but BARELY!
I checked all the LIGHT SWITCHES and settings...NOTHING!
What can I do to correct it? Could they have done something when they reset the CHANGE OIL MESSAGE?

PS: Yes, I DID go back and they didn't have a clue...

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I have the same problem with my display, except it has happened over a period of time. I haven't found a solution for it.

Posted on Mar 29, 2011

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If you believe it genuinely happened at the oil change center, then I would tell the manager or boss that they have to repair it by law without charging you a single penny.
good luck

Posted on Jan 25, 2009

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The message center is a vacuum fluorescent display, part of the instrument cluster. The message center electronic functions use both hardwired, standard corporate protocol (SCP), and UART based protocal (UBP) communication networks to transmit and receive information. As a technician it is very important to understand:
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