Question about 2002 Mercury Mountaineer

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Had Oil Changed...Now I Can't SEE my INFORMATION DISPLAY!

I had my Oil Changed at a National Oil Change location...My car is a 2008, so it has a RESET for the CHANGE OIL indication display...
When I left the place, I noticed I COULDN'T SEE THE INFORMATION CENTER AT ALL! It is illuminated, but BARELY! What can I do to correct it?

PS: Yes, I DID go back and they didn't have a clue...

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  • Mercury Master
  • 4,369 Answers

  • The message center display is blank
  • Instrument cluster.
  • INSTALL a new instrument cluster. REFER to Section 413-01 .


see owners manual for information




Principles of Operation
The message center is a vacuum fluorescent display, part of the instrument cluster. The message center electronic functions use both hardwired, standard corporate protocol (SCP), and UART based protocal (UBP) communication networks to transmit and receive information. As a technician it is very important to understand:
  • where the input (command) originates from.
  • all the information (messages) necessary in order for a feature to operate.
  • which module(s) receive(s) the input or command message.
  • does the module which receieved the input (message) control the input of the feature, or does it output a message over the SCP communication network to another module?
  • which module controls the output of the feature.
The message center provides the following features:
  • information displays
  • setup displays
  • warning messages
  • system check messages
The message center information can be selected through a set of three bottons:
  • INFO
  • SETUP
  • RESET

Posted on Jan 22, 2009

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