Question about 1991 GMC S-15 Jimmy

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Laptop made by acer caught a virus and doesnt do anything

I have an acer laptop and it caught a virus and now it wont allow me to do anything it wont even allow me to access the internet it claims it has antivirus 360 but that is the virus how do i do it myself

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  • Anonymous Feb 10, 2009

    ya me too

  • Jamie Heppner
    Jamie Heppner May 11, 2010

    You have posted in the automotive sector, please repost in computers.



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You need to download combofix and malmarebytes and run those. Run combofix first, but you have to disable any other anti-virus that is running and then you can run combofix. these should catch the 360 . let me know how this works for you. It has worked for me and many of my clients.

Posted on Mar 18, 2009


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hi Steven.
- Do a hard reset, remove the battery and AC adapter then press and hold the power button for 20 seconds then see if it will boot up normally. - Next is to test the AC adapter and see if it's supplying enough voltage to power the laptop or better yet try another AC adapter that has the same voltage.
- If there are lights on the laptop indicating it's on connect an external monitor again and see if you'll get a display.
- Also do try and reseat the RAM, remove them all for couple of seconds then put them back in making sure that they are all seated properly into each slot.
- If all these will not work the problem lies in the motherboard of your laptop.
but if your acer is only 4 months old i would take it back and get them to check it out.

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