Question about 2006 Ford F-250 Super Duty
I have an F250 Super Duty Diesel (2006) I bought new from dealer with apx 17,500 miles on it as of now .. I work from home so its only for errands and our long trips to our Minneosta house from N Illinois off and on. It has run great with NO problems last 3 years. When we had the one week with the sub zero temps and the ice and snow storms I had NO problems getting it started and running it once or twice a day if I was not using it in Dec 08. Out of the blue I was coming home from errand day after a long road trip downstate and the engine icon came on for no reason and would not go out. Next day went to start it and the icon light came on again and the truck would not start. Husband read manual and tried everything and it seemed to point to bad battery so he replaced both with new heavy duty ones that day. It started once ran for 20 minutes and refused to start again. This time he was getting the engine icon and a error message that had to do with t he trailer towing hookup which is installed but never has been used. We finally had to have it towed to a local ford dealer service center. That was morning of 12/29.
They called few hours later to say it was one of the brainbox modules that went bad it was on order should be in next day. Today is the 8th of January and the truck is still there and everyone gives us a different story of what module it is and its not in stock has to be ordered. As of last night when my husband called asking them what the hell was going on they replied it was the fuel injection module which is hard to get and they have 10 other trucks in there waiting for same thing, with luck they will have it friday (1/09/09) and could have it ready next week.
I don't believe them.. we had a similar problem with a 2008 Dodge Sprinter diesel Van that went down on a road business trip with my husband and employee and they sat in a motel room for 5 days outside
of San Antonio while the local dealer tried to find a service rep who understood the new computerized stuff and find the right module
to get it going and back on the road. Although covered by the warranty it cost us hotel and meals for 5 days of lost business not to mention all the aggravation and stress and Dodge's comment was "read the fine print of your warranty, lost time, lost business etc is not our problem, its your problem".
Any info would be greatly appreciated .. they want a bailout I have a few idea's for FORD and the rest based on their lousey service and
unavailablity of parts on a continual basis.
Denise K - Illinois
Visit an online parts website (Autozone.com , advanceautoparts.com, etc..) that has online parts shopping and enter your vehicle specifics.most of the rare parts are available with them.
Posted on Jan 07, 2009
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