Question about 1999 Chevrolet Suburban
We had a lift installed in our 2005 ford econoline and the starter has failed 5 times. This time they also needed to replace the ignition. It always happens in cold weather. The dealer disconnected the wire to the safety feature for operating the lift and said the line was hot and sending unnecessary juice to the starter. Is this something common in accessable vehicles? And is it the responsiblity of the installer to fix the issue - because of the add on the parts were not covered by the warrenty on the Van?
Sorry to hear about your problem. You didn't say what kind of wheelchair van lift it was, so I'll be general. If you had it installed at a certified mobility dealer, they should be able to fix this with technical support from the original lift manufacturer. It's probably a Braun, Ricon or Bruno lift. I don't know where you live, but you can go the NMEDA.org web site and select Find a QAP Dealer (Quality Assurance Program). NMEDA is the National Mobility Equipment Dealers Association. You can put in your zip code and and they will provide you with anyone close to your area. You can also try going to www.mobilityworks.com. They have service technicians at 13 locations and can also put you in touch with a trusted dealer if you are out of their area. Hope that helps!
Posted on Apr 17, 2010
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