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Tracy, Some just pull straight up and out, there may be a pin hole, lever or button just under head rest which will release and allow head rest to be pulled up or pushed down, it does take some force as they do like to get stuck.
Check the attached links,instruction and guides, Good luck
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Unscrew front seat head rest guide rod retainers (610A18) .
Pull up on front seat back head restraint (611A08) . Compress foam in area of front seat head rest guide rod sleeves (610A16) .
Remove front seat back head restraint positioning springs. Pull front seat back head restraint up and out.
Slide front seat head rest guide rod retainers onto front seat back head restraint posts.
Compress foam in front seat head rest guide rod sleeve area. Install positioning springs on front seat head rest guide rod sleeves .
Insert front seat back head restraint posts (notches on posts facing rearward) into front seat head rest guide rod sleeves and push down to engage positioning spring.
NOTE: Front seat back head restraint must operate smoothly throughout its range of travel, must remain in any fixed position, and must not be freely removable from the seat back. If any of these conditions are not met, check for proper installation of positioning spring onto front seat head rest guide rod sleeve .
Tighten front seat head rest guide rod retainers onto front seat head rest guide rod sleeves .
Adjust front seat back head restraint by applying hand pressure, either up or down, to center area of front seat back head restraint .
Try this i found this at another site sounds like it should work
01. Sit in the rear seat facing the front seat you will be removing the head rest from 02. Lean the front seat back so you are looking down at the head rest 03. Pull the head rest up as far as it will go 04. Take a small flat head screwdriver and slide in into one of the holes surrounding the head rest poles 05. Move it around until you feel some resistance (if you're lucky, you might be able to move the fabric a little and actually see the clip you need to remove) 06. Wiggle the screw driver around until the clip pops out (it may take a while, but eventually it will pop out) 07. Repeat steps 4-6 for the second head rest pole 08. Once you get the head rest off, turn it upside down and you will see two very thin metal discs holding the seat belt guide onto the head rest, you need to remove these 09. Take a screwdriver and pry up on the discs 10. Once you get the discs up a little bit, put some soap on the head rest poles 11. Take a towel and start twisting the discs, continue doing this until they