Question about 2002 Audi A4
I bought an Audi A4 model Avant 3.0 V6 No WAUZZZ8E43A231741 in December 2002 with a GPS ''navigation plus'' ref # AUZ1Z186484097.
This GPS has a failure and I contacted AMAG Swizterland in order to repair it. I was very suprised by their poor support. The answer of AMAG was that this item can't be repaired but only exchanged for an amount of CHF 2'248.-. Very disappointed by this answer, I open the GPS bx myself and discover that the source of the problem is the thread of the commutator which was broken.
I contacted then the manufacturer of this part the American company Grayhill giving the refernece of this item. The answer was that this connector is a propriatery part specifically done for Audi. I would then appreciate to know where I can procure this part. PLease find bellow the answer of Grayhill:
Below item is proprietary to another customer.
Pls contact Audi dealer or Grayhill German distributor for more information:
Frau Conny Heck
International Customer Service Manager
561 Hillgrove Avenue
LaGrange, IL 60525
Phone: (708) 482-2121
Fax: (708) 354-2820
Grayhill will be closed for holidays December 24, 25, 26 and 31; and January 1 and 2.
----- Forwarded by Lisa Audino/GHI on 12/22/2008 09:12 AM -----
----- Forwarded by Judy Trigueros/OPS/GHI on 12/22/2008 08:41 AM -----
Grayhill - Product Selection Help
To Information Request
First Name: Brunner
Last Name: Claude
Job Title: Commercial sales manager
Company Name: ETEL S.A.
Street Address: Cret 6
Street Address 2:
Street Address 3:
Office Phone Number: +41.79.506.43.77
Office Fax Number:
Grayhill Product Interest: Other
Your Comments: I m looking for a spare part commutator(12 positions + ON/OFF switch) for an GDS (AUDI car). The article number is 62AY22005 0240D 8941 956.
Other reference is RJN#344b 629905-16. Your distribor in Switzerland Dietrich & Blum doesn0t have this article.
Thank you to inform me where I can procure this item.
2800.00 for an oil pump? Sounds expensive. Is it only for the pump or is other work involved? There are hoses that deteriorate that have to be replaced and an engine flush that usually goes with that repair. Also your engine may have to be replaced if there is bearing damage to the camshafts or crankshaft. This is a common problem with 1.8T's. You are not the original owner,so are you repairing the car from the selling dealer? It make a difference when your trying to get assistance. You also must have proof that all services were completed, preferably by a dealer. If you have all that and still only offer half take it and be happy!
Posted on May 27, 2009
well do you have documentation that you changed the oil every 4 thousand miles or less? If you do the the dealer should cover the expenses. If you did not do the oil changes as required or do not have the proof then the dealer is being more than fair as the failure would be because of your lack of maintenance.
Posted on May 27, 2009
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