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Look under the dash above the gas pedal and switch the hot to cold knob back and forth. you will see a cable hooked to a white plastic cam, this cable usually pops off the black plastic housing and causes this. If it is connected there it is in the control knob itself.
not blowing air or when switch is on blows cold air when you have climate control knob turned over to heat? it could be a switch or blower motor or fuse if its not blowing any air. if its blows cold air when knob is on heat then is can be thermostat or low on coolant or it could be climate control module or it could be a air filter in dash.
You have a broken wire connection between the temperature control knob and the circuit board behind the center dash console. Vibration causes the failure and once the control knob gets loose the solder connection fails.
For someone that knows how to remove the dash unit and can re-solder a couple of new wires this fix should take no more than 1 hour. Make sure that you apply loctite to the heat control knob spindle nut when you re-assemble it.
The dealer quoted me 750 dollars to fix this issue and I found out that it's a common failure for this year. I fixed mine virtually for free but it took some tools and about an hour of my time.