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OFTEN IF IT IS STUCK MECANICALLY IN LOW OR 4WD YOU CAN PLACE THE SELECTOR IN 2WD OR AUTO AND GO IN REVERSE FOR A FEW YARDS AND SEE IF IT DISENGAGES. SOMETIMES U HAVE TO DO THIS A COUPLE TIMES. iT HAS WORKED W/ ME ON DIFFERENT EXPLORERS IN THE PAST
pulg in the motor, put the switch on 2wd and then try to in stall it alot of time they can be a pain to put back in. you have to make shur that the motor and gear same location. if your transfer is in 2wd and the motor is in 4wd it wont slide in place motor 2wd transfer 2wd should slide in.
Be sure to put the truck in neutral, while engine is running, while you disengage from 4 wheel drive (low) to 4 wheel drive (high) and then finally to 2 wheel drive. It is critical to shift transmission into neutral when switching out of 4WD Low, as indicated in your owner's manual. Hopefully, this will help to FixYa problem!
I disconnected the electronic control on the transfer case and it seems to have unlocked the 4x4
At the back of the transfer case, near the top, there is a connector. I unplugged it and that seems to have disconnected the 4x4. My 2002 Explorer was stuck in 4x4, even though the 4x4 light was not on and I hit the Auto button a lot.