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Could be mute controls for the telephone. The voice for the Navigation is adjusted separately from the radio volume. If any work was done on the vehicle, like a battery disconnect, then radio controls may need to be reset.
You need to toggle through the Menu to things like screen brightness for the Navigation.
You also have a speed sensitive radio and the volume controls could be affected by these settings.
don live in the real world, that suspension is never going to work right again. you are going to spend a ton of money, and no matter what you do something else will go wrong. big mercs, lincolns, BMW, caddies, land rovers, etc all sit in the same saggy swamp. there are still thousands of collapsed Peugeots sitting in barns since the 1970s across the land waiting for a real suspension fix.
take a long look at www.strutmasters.com and consider junking the air or hydraulic suspension system and trading up to a real one with springs and shocks.