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By far the most likely reason that one can't turn the key in the ignition is because the car was parked with the wheels turned. There is a security feature that locks the steering when the key is removed to prevent a thief from driving the car.
When the car is parked with the front wheels other than strait, the weight of the car will cause the wheels to try to straiten, If this engages the steering lock pressure is put on the ignition switch.
To start the car, look to see what direction the wheels are pointing. grasp the steering wheel and turn it TOWARD the direction the wheels are turning and now start the car.
Other causes may include wrong key, damaged ignition or other causes that may require a professional.
You need the special Torx Driver with a center divet to remove the steering wheel cover and the switch itself from the column and put the new one in place. You don't need to remove the steering wheel at all.
Remove sterring wheel and work your way to the cylinder. Special tools required ,so make sure you have them..steering wheel puller. lock plate remove tool. Also if it has cruise be careful when you pull turn lever, so the wires dont break. Also you need to unfasten the wires at bottom of collum so they will pull back far enough to give more access
It requires two "special tools" - the first looks screws onto the shaft and allows you to remove the circlip holding the steering wheel on. The second is a very small one that pulls a small part out of the side. The tools are available at most places that sell or rent tools. Once you remove the wheel - be careful not to damage the bearings or you will need to replace the set. Once you get to the base there are 4 small Torx head screws holding the swivel mechanism on. Those 4 screws need to be tightened and everything reassembled. If you have never done it before plan on taking a couple of hours. Unless you damage something in the process it does not require replacing any parts so it will only require the 2 tools and your time.
If you can get someone to help, you can have them press down on the metal lock plate and you can then remove the small wire snap ring on the post.using a small pick or screwdriver. There is a too for this but I made one from a large thick flat washer with two drilled & threaded holes with 1/4 " bolts.(looks like an odd little puller) I adjust it against the plate and use the column nut to depress the unit to access the snap ring.
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