Question about 2002 Honda CR-V

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1998 Honda rear bushings broken. Noticeable toe in on rear tires.

I was going thru at least 2 sets of rear tires a year on my 1997 CRV. Problem finally diagnosed correctly after several attempts. When my mechanic tried to buy the after market parts, 2 local Honda parts dealers said they weren't selling them. He went on the internet and found that Honda has a defect code listed for rear trailing arm bushings on cars from 1997 thru 2001. Info says that out of warranty CRVs may be elligible for a "GOODWILL" repair. Approval needed from zone, and district managers. What does that mean? How do I go about submitting a claim? What are my chances for approval? I have almost been killed in snow and rain because the rear end fishtails like you wouldn't believe! Have you guys heard of this (goodwill repair) before? PS, I bought the car used in 2002 with 41,000 miles on it. Car has 125,000 miles on it now. Does that make a difference?
Thanks, so much for the service you provide. I have learned a lot here.

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Zone and District service Managers. Call your local Honda Dealership Service Dept. and ask for contract info for them.

Goodwill is given to people who get most of their service done at the dealer.What you need to do is write a letter to both of them, Same letter. In letter include when you bought this car and at what mileage, When the problem started occuring, What you have done to fix it, What problems this problem has caused. Also list any other Honda or Acuras you own current or previously.

If your lucky you live in a area with a easy and district and zone managers.

Posted on Dec 13, 2008

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Alignment
Wheel Alignment
Tire size:
VAN, LX, EX, EX-L models: P235/65R16 103T
EX-L Touring model: P235-710R460A 104T
Tire pressure:
Front (VAN, LX, EX, EX-L Touring models) ........................................................................................................... 230 kPa (2.3 kgf/cm2, 33 psi)
Front (EX-L model) .................................................................................................................................................. 240 kPa (2.4 kgf/cm2, 35 psi)
Rear ........................................................................................................................................................................... 240 kPa (2.4 kgf/cm2, 35 psi)
Caster angle ................................................................................................................................................................................................... 2° 32' ± 1°
Camber angle:
Front ........................................................................................................................................................................................................ 0° 00' ± 30'
(Maximum difference between the front right and left side: 0° 30')
Rear ............................................................................................................................................................................................................. -0° 30' ± 45'
The camber angle can be adjusted up to ±25' (center of tolerance) by replacing one damper pinch bolt with the adjusting bolt. The camber angle can
be adjusted up to 50' by replacing both damper pinch bolts with the adjusting bolts.
Front toe-in ............................................................................................................................................................................. 0 ± 2 mm (0 ± 1/16 inch)
Rear toe-in ......................................................................................................................................................................... 2 ± 2 mm (1/16 ± 1/16 inch)
Turning angle

Inward wheel 41° 56' ±2°
Outward wheel 34° 32' (Reference)

Toe - 0° +/- 2mm

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Hope this helps.

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