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Remove the door's inner (interior) panel and inspect the trailing edge of the inside of the door. You should be able to see the door linkage from both the inner door handle and (what's left) of the outer handle (try moving the inner handle to see how the linkage is routed. I suspect that when the outer handle broke, its linkage dropped onto the inner handle's linkage and jammed it. With a long screwdriver, try moving the inner handle linkage to release the door latch and then replace the outer handle and its linkage (a salvage yard may be the best source and a Mitchell body repair manual should show hoe the linkage is routed and attached. Good luck.
door handle broke depends on what door handle it is.if door cant be open on out side out side door handle broke.if cant open door on inside inside door handle broke.door handle clip that connects to latch rod broken.when you try open door handle not engage to latch rod.door not going open.have to replace door handle with new clip holds latch rod in place.
You should take it back.....If you try to fix it you may affect warranty.....If it has one....
Also it might be a recall.....It would pay to call a dealer give them vin # and see about any recalls.
It sounds like the WCU (wireless control unit)is malfunctioning...If you dont take it back to where you bought it you will need a scanner to scan the WCU and the CCM (cabin control module).
.....................hope this helps........................................................metalpoet
This iis very coomon, the part of the handle that broke is the part that releases the latch, you will need to replace the handle, the inside door panel needs to be removed to replace the handle, some of these are revited on and you will need to drill out revits from the outside and disconnect the linkage from the inside, hope this is helpful.
according to my partsman (who has had great advice for many years), you do not have to remove the door panel to replace the door handle which contains the cylinder lock. the handle is released with a screw which you can see when you open the door. you will need a starhead screwdriver or socket. A new handle costs around $40 at a parts store in my area. call around for a locksmith who will re-key your key to the new lock or use the key which comes with the new lock, your choice. i am in dealing with this also