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I have got a Ford Mondeo and the same thing happened to me. I took the car to an official Ford dealership and they reprogrammed it for me and gave me a new code. And best of all they didnt charge me a penny.
sounds like they may have forgotten to take out transit plugs from radio which holds cd mechanism in place when shipping unless you got a new radio thats a dud? but that may also mean dealer didnt check operation of new unit after replacement if replaced which is what usually needs to be done when this error message comes up
hi i thought on my dads laguna it was written on the top of the radio casing when we took it out.if not check all your papers books handbook you should have with car.normally written in there.otherwise renault dealer or radio decode specialist should beable to tell you.try radio decode spcialist first.cheaper than renault
look in your glovebox and see if you have one of these cards. they come with every new mitsubishi.
if not you'll need to pull out the radio and take it to the service department at your local mitsubishi dealership. they will enter the serial number off the sticker on radio into their computer and give you the unlock code.
It sounds like a cold soldered joint internally in the radio. My advice is to buy a nice aftermarket radio with an MP3 CD player. MP3 gives you the option to burn music from your computer. In addition, MP3 CDs will hold over 100 songs per CD. It MIGHT be a poor connection at the power connector on the rear of the radio. You could try pulling out the radio and cleaning the connection before purchasing a new radio.
If it is a stock radio then it may be from a different car. You will need to take the radio out or take the car to the dealer to get the code. I would just go and buy a new one and upgrade to a CD with MP3 capabilities. BMW troubleshooting fees are generally $60. Buy a new one.