Question about 2001 Dodge Durango

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2001 durango will not start battery voltage is 11.9

I have replaced the ignition switch
The started has been checked at the auto parts store is ok
The battery is putting out 11.9 volts
The starter relay clicks
There seems to be a secondary click under the vehicle
Is my only options to replace battery and cables and just use the process of elimination or has anyone else had this problem ?

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  • 3 more comments 
  • Danny Murray
    Danny Murray Dec 04, 2008

    I will try it and see what happens

  • Danny Murray
    Danny Murray Dec 04, 2008

    I had a battery charger booster on it last night and it read 15 volts and it didnt budge. I will take the battery and have it tested anyway .I will dance in the streets if this fixes it but I have my doubts

  • Danny Murray
    Danny Murray Dec 05, 2008

    The battery tested okay it was just a little undercharged from all the cranking of the key

  • Anonymous Feb 19, 2009

    the battery doesn't hold a charge for more then 2 days and it's a brand new battery I have had it and the altenator tested and both passed.

  • Daniel Jenkins
    Daniel Jenkins May 11, 2010

    lets try rating the issue AFTER finding out everything he said is spot on.

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  • 67 Answers

Your battery is discharged. You need MINIMUM 12.4 volts to start your car, but preferably 12.6 volts. At 11.9 your battery is FULLY discharged. You probably need a new battery but you could have it tested. Most auto parts stores and many repair shops will do this for free.

Posted on Dec 04, 2008

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Low battery (Check battery voltage, recharge if low, or jump start with another vehicle or battery charger).
Loose or corroded battery cables (Inspect, clean and tighten BOTH ends of BOTH battery cables).
Bad starter relay wiring connections or ground connection (Inspect, clean, tighten wiring connections).
Bad starter relay/solenoid (Check for voltage at relay, if relay has voltage but there is no "click" when key is turned to start, replace relay).
Bad starter (Jump battery voltage direct to starter to see if it spins, or remove starter and have it bench tested at auto parts store).
Damaged starter drive or teeth on flywheel (Remove starter and inspect drive gear and flywheel teeth, replace damaged parts if necessary).
Bad ignition switch (Check to see if voltage reaches starter relay/solenoid when turn to start. If not, check for open P/N switch and brake or clutch pedal switch. Replace ignition switch if defective).
Open P/N safety switch, or open Brake Pedal Safety Switch (automatic transmission) or open Clutch Pedal Switch (manual transmission). Bypass switch with jumper wire to see if engine cranks, or use test light or voltmeter to check for voltage passing through switch when ignition is turned to start.
Engine seized due to bearing failure or internal damage (Use socket and long handle to see if engine can be turned by hand, if not engine is locked up).
Engine hydrolocked due to coolant leak from leaky head gasket (Use socket and wrench to see if engine rotates, remove spark plugs and see if coolant comes out or engine can not be cranked with plugs out).

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When you turn the ignition key to start your car, voltage from the battery flows through the ignition switch to the Park/Neutral safety switch and/or brake pedal or clutch pedal safety switch (you have to push the pedal down before the circuit will complete) to the starter relay or solenoid. When the relay or solenoid is energized by voltage from the ignition switch circuit, it closes a contact that routes more power from the battery directly to the starter to crank the engine. The starter motor spins, pushes the starter drive gear to engage the flywheel and cranks the engine.

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  • Loose or corroded battery cables (Inspect, clean and tighten BOTH ends of BOTH battery cables).
  • Bad starter relay wiring connections or ground connection (Inspect, clean, tighten wiring connections).
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  • Engine seized due to bearing failure or internal damage (Use socket and long handle to see if engine can be turned by hand, if not engine is locked up).
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Low battery (Check battery voltage, recharge if low, or jump start with another vehicle or battery charger).
Loose or corroded battery cables (Inspect, clean and tighten BOTH ends of BOTH battery cables).
Bad starter relay wiring connections or ground connection (Inspect, clean, tighten wiring connections).
Bad starter relay/solenoid (Check for voltage at relay, if relay has voltage but there is no "click" when key is turned to start, replace relay).
Bad starter (Jump battery voltage direct to starter to see if it spins, or remove starter and have it bench tested at auto parts store).
Damaged starter drive or teeth on flywheel (Remove starter and inspect drive gear and flywheel teeth, replace damaged parts if necessary).
Bad ignition switch (Check to see if voltage reaches starter relay/solenoid when turn to start. If not, check for open P/N switch and brake or clutch pedal switch. Replace ignition switch if defective).
Open P/N safety switch, or open Brake Pedal Safety Switch (automatic transmission) or open Clutch Pedal Switch (manual transmission). Bypass switch with jumper wire to see if engine cranks, or use test light or voltmeter to check for voltage passing through switch when ignition is turned to start.
Engine seized due to bearing failure or internal damage (Use socket and long handle to see if engine can be turned by hand, if not engine is locked up).
Engine hydrolocked due to coolant leak from leaky head gasket (Use socket and wrench to see if engine rotates, remove spark plugs and see if coolant comes out or engine can not be cranked with plugs out).

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Low battery (Check battery voltage, recharge if low, or jump start with another vehicle or battery charger).
Loose or corroded battery cables (Inspect, clean and tighten BOTH ends of BOTH battery cables).
Bad starter relay wiring connections or ground connection (Inspect, clean, tighten wiring connections).
Bad starter relay/solenoid (Check for voltage at relay, if relay has voltage but there is no "click" when key is turned to start, replace relay).
Bad starter (Jump battery voltage direct to starter to see if it spins, or remove starter and have it bench tested at auto parts store).
Damaged starter drive or teeth on flywheel (Remove starter and inspect drive gear and flywheel teeth, replace damaged parts if necessary).
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Open P/N safety switch, or open Brake Pedal Safety Switch (automatic transmission) or open Clutch Pedal Switch (manual transmission). Bypass switch with jumper wire to see if engine cranks, or use test light or voltmeter to check for voltage passing through switch when ignition is turned to start.
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Engine hydrolocked due to coolant leak from leaky head gasket (Use socket and wrench to see if engine rotates, remove spark plugs and see if coolant comes out or engine can not be cranked with plugs out).

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