Question about 2002 Ford Explorer

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Cd player jambed

2002 for explorer my cd's are stuck in the multi player and i need to get them out. is there a way to get to them. i need to know how to remove the factory cd -radio to remove jambed cd's?

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Go to any car audio installer or your local ford dealer and ask to borrow their stereo removal tools. Or you could buy some yourself from an auto parts shop, not too expensive. Use these to pop the stereo out and, unless you have the security code, DON'T disconnect the plugs at the back. If you do need to disconnect the plugs, write down the serial number of the stereo (M0----) and call a dealer to get the code. Remove the star / torx drive screws that hold the top cover down and lever the cover off. Using a couple of screwdrivers through the centre hole of the cds, pull them up until you can align the cd with the inside of the slot that you normally insert them through, and force them back out through there. Do that with all the cds, and then reassemble. This is not as easy as it sounds, and you have to be a bit rough with the cds to release them from the changer, but just be careful not to damage the cd player any further if you're planning to get it fixed at some point.
Hope this helps, Mark

Posted on Dec 03, 2008

  • Mark Stuart
    Mark Stuart Dec 03, 2008

    Also, if you are planning on replacing the stereo with an aftermarket unit, just get the stereo installers to retrieve your cds when they are doing the job. Given that the original ford stereos for this model of explorer seem to suffer frequent failures I recommend getting a decent aftermarket stereo rather than getting your old one fixed.

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