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2 or 4 door? If 2, you should still be able to use key on exterior, and I don't think they have a child lock on 2 doors, so I'm guessing 4. With car unlocked, can't you open rear doors from outside even with child lock on?
Make sure child safety lock-out is not engaged for this door. There is a latch in the door and it prevents the door from being opened from the interior.
Sorry I do not know the configuration within the door frame. You may or may not need more working room. Some seat bases are removeable and this would allow better access to all parts of the back door.
If you can reach the wire which goes to the electric door lock, you could test if power is going through the wire. If no power when the unlock button is hit, you must trace the wire back to the switch.
Now if you put a 12 volt power source through test wires and bypass the locking mechanism and directly power the individual door lock, it should be possible to set the door lock to an open position. This would allow you to open the door and continue servicing the inside of the door.
It sounds to me ( correct me if I'm wrong ) like the door latch on the side vertical edge of the door is in the LOCKED POSITION. In order to unlock it perform the following. First electrically with the LOCK button UNLOCK the locks. Now with one hand hold the OUTSIDE DOOR HANDLE IN THEOPEN POSITION, while at the same time FLIPPING OPEN THE LATCH. All Done . Now you can close the door. Hope this helps
Back doors have a safety switch on the door. If it is what I think it is, open each back door from the outside and then flip the switch. Car washes are usually the culprit for this happening. As the car is being dried, they trip the switch and don't realize it.
If you want to keep the child-locks engaged, and doors unopenable from inside, you must set the lever by hand inside the rear door jam of each door. It should be marked, locked/unlocked or on/off. Are there other issues I am not addressing? I hope this was helpful.