Question about 2002 Dodge Durango

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Key will not turn

TRIED MOVING STEERING WHEEL, POUNDED ON STEERING COLUMN,ADJUSTEDHEIGHT UP AND DOWN TO NO AVAIL. It appears steering lock is stuck. KEY WILL NOT TURN IN EITHER DIRECTION

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  • Mike Butler
    Mike Butler May 11, 2010

    Did you try getting someone to rock the vehicle forward & back while you trying to turn key & wheel?

  • Anonymous Mar 24, 2014

    Steering wheel tilt will not release column to move freely up or down. What can I do?

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This is a known defect with Dodge. I called my dealer and he said to gently tap the end of the key with a small hammer. I thought he was full of it until I tried it. This solution has worked for about a year and a half. Was quite the joke in my office and with my friends. One VERY cold day a few weeks back, this trick stopped working. I ended up taking off the steering wheel plastic cowl. I grabbed some wd-40 and sprayed the mechanism inside and out really good. I also had to finagle with the little pins that grab at the key cylinder. They seemed to be gummed up or jammed... Haven't had the problem since...One note, make sure the key does not stick in the start position or your starter will keep turning.

Posted on Dec 30, 2008

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Try moving shifter/base of column counter clockwise gently rotate wheel left&right while wiggling key

Posted on Dec 09, 2008

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