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Is this a 4 wheel drive or a two wheel drive? I am assuming automatic transmission. If a 2 wheel drive automatic, it isn't designed to be towed four down. READ the owners manual. It needs to be towed on a dolly... backwards! If a 4 wheel drive, it most likely the transfer case wasn't in neutral. Also, read the manual.
N on the gearbox/transmission is Neutral for the transmission. Nuetral meaning that the power is not going anywhere so you are not going to move anywhere. The N next to the 2high, 4high, 4low is for the transfer case in nuetral. The transmission sends power through the transfer case and the transfer case sends the power to the rear wheels or front and rear wheels depending if it is in 2hi, 4hi or 4lo. The N setting for the transfer case is used when towing the vehicle with all wheels on the ground, like people do behind a big RV/motor home.
I need more info. Any trouble lights come on? Was it low on oil? Was the engine overheated? What was the coolant level? Were you towing at the time? Give me all you know and I can give you some ideas what it might be.