Question about 1999 Ford Explorer
Pul the glove box down ( release the tabs that prevent it from opening all the way). On top of the heater case you will see a drive motor. Use a screwdriver to pry the motor up to remove. Take a mirror and look at the shaft that the motor attaches to. It most likely is broken . I have seen some where a small hole was drilled through the shaft of the motor and a small finish nail was inserted( must fit snug) and cut off to protrude about 1/8 inch on each side. Reinstall the motor and retest. If it dont work the door needs replacement.
Posted on Nov 21, 2008
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