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The key has to work to unlock the car manually by inserting it in the door lock.
It should unlock by working the key anti clockwise as far as it will go either once or twice in succession. If it does not work in that direction then try the reverse direction.
If the lock will not release, then hold the door handle in the opening position (as if you were trying to open the door normally) whilst you simultaneously operate the door lock with the key manually. Try it once and then twice in one direction and if that does not work then try the other direction.
If you hit the unlock button in the door 2 times, it should unlock the tailgate. Otherwise you may have to go back to the dealership and have them program a new remote for you. If the battery in your remote went dead, it may work again by replacing the battery.
there are 3 ways to lock.
on door switches
and the FOB, RKE.
so is this a fob question? key fob? only failure???????
did you know that many fob modes are PROgrammable?
the operators guide tells you how to do that.
did you try both fobs, that came with car new., if not why not?
did you replace the 8 year old fob batteries, no , why not now.?
on my 08 (for example) :
can program it to only open drivers door. or all.
and autolock feature off or on.
on my other car all was worked fine. then drives door failed
to open (all 3 fobs fail, one is new) the door solenoid was bad.
$100 part. now fixed, by me.
so do all fobs fail. if in fact this is a FOB question
RKE (called remote key entry by jeep)
i have 4 fobs for my jeep now. you must have 2 good keys.
to make a 3rd by self.
so keep 2 , never ever used. to be self sufficient.
this is not a door issue, above 3 lines, its a not getting stranded issue.
I hate the way they have incorporated these new alarm systems so that you cant open the doors when the battery is dead, some cars will lock you inside unable to open door from inside. The electric door locks are what is keeping you from being able to unlock doors. Some people go to Auto Zone and rent the tool that can be slid into the door by way of the window opening, this doesn't always work. the best way to get in is to go under the car with a set of jumper cables and charge the battery from the large battery cable that is connected to the starter.. charge battery enough to access door locks P.s. it wont take much power to use key to unlock door after the battery has a small charge..
With the drivers window down, and the doors closed. and locked connect the battery and lock and unlock the tailgate with the key, you need to unlock it twice to unlock the doors and turn off the alarm. If the locks are working like thier supposed to the drivers door will be unlocked and opening it won't set off the alarm. the truck should be back to normal. If not disconnect the battery again. Drivers window down. Put the key in the switch and turn the key on to the run position. With all the doors closed connect the battery. connect it good and don't bounce it around. If the battery casbles aren't clean clean them good so it'll connect good. If it still is alarming then the doors switches are likly. Or the door locking motors. You should be able to lock all the doors ( including the hatch) by hand and get the system to reset. Try it all again using a different door to double unlock as a lock switch might be sticking. If the system can't verify that all the doors are closed and locked it won't reset. If you connect the battery wihg the key turned on the system thinks it's already running and appeares to be in the unset mode.
lock with key,electric door lock button,or remote and alarm will set. to disarm you have to use the key or remote to open it.the reason it woulnt disarm from drivers door is either the door lock cylinder switch is broken or the wire to it in the rubber boot that connects the door and the body is broken.
the remotes are cheap and programing is easy,procedure in owners manuel something like lock drive door with elkect. lock switch with door open then push and hold unlock untill doors unlock then turn key off.you may have to fix that drive door lock cyl.switch first though mabee not dont know for sure
The ignition security on/off is located at the trunk lock. unlock and lock rear gate and the alarm will turn off. My jeep sat in my drive for a month before a jeep tech told me this. It still triggers the security sometimes when I unlock the passenger door with the key and I go straight to the rear gate lock and it shuts off instantly.