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Remove the door lining and look inside by the lock. There is a linkage that has come adrift. To remove the door lining, remove handles, escutcheons, and arm rests. Using a wide blade screw driver gently pop the plastic rivets that hold the lining to the door.
from inside or outside ? if won't open from inside your child safety lock is probably tripped. if won't open from outside you probably have a lock rod that popped off inside the door, in which I would have the dealer fix it, it involves taking door pad off and when you can't open door to take pad off ,most of the time it damages it.
Try a slim jim first, down the side of the window. Or AAA or locksmith. If no luck, remove the seat first. Find the screws and bolts around the door handle and arm rest. Most Ford's have screws around the outer side of the panel. I don't believe your's does. The panel lifts or pops off. Once the panel is off, you can reach down and open the door. Just a note. I have done some to where the panel came out in pieces.
My friend just had this problem and he reached in and pulled the inside door handle back as far as it would go, and then let it go, allowing it to 'snap' back. For some reason this fixed it. We have no idea why. By doing this on one door, both rear door locks freed up and the rear locks are now working. Before, both rear locks were stuck and you could not open the doors from the inside nor the outside. Not sure why it works, but maybe it will work for you!
Since you can get the door open, half the battle is already won. Yes, open the door, pull the interior door panel and take a look around. Watch inside with a flashlight (towards the rear of the door) as you roll the window down to see if you can see what it's snagged on.