Question about 2002 Jeep Grand Cherokee

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Power window/power lock problem

Both passenger side windows AND locks will not work... have switched fuses to see if this might be the problem, but to no avail... ANY SUGGESTIONS as to what may need to be done to finish this problem!!!

Thanks Very Much

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Its very possible that the main driver switch has corroded and it not making good contact. I had a 1999 jeep sport cherokee and if I wiggled the switch in the drivers door at night ( as to see the switch illuminate ) it would flicker there for show it wasn't getting power all the time. If I held the window switch or pressed on it a certain way the door switch that would not work would then work. I hope this helped you? Those door panel switch get corroded and do not make good contact, there for lose of power..

Posted on Nov 09, 2008

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Principles of Operation
The driver power window regulator motor is controlled directly by the master window/door lock/unlock switch (and its integrated "auto down" module). Power is supplied to the power window relay and the master window/door lock/unlock switch, and the passenger power window switch when the SEC/timer module grounds the coil side of the power window relay. The SEC/timer module will ground this relay when the ignition is in the ON position and will remain energized for approximately 15 minutes or until the driver or passenger door is opened.
The driver power window regulator motor is a reversible motor that is operated by applying power and ground to the motor leads to lower the window, and then reversing polarity on those leads to raise the window.
The passenger power window regulator motor is controlled directly by the passenger power window switch and can also be controlled by the master window/door lock/unlock switch. Power is supplied to the power window relay and the master window/door lock/unlock switch, and the passenger power window switch when the SEC/timer module grounds the coil side of the power window relay. The SEC/timer module will ground this relay when the ignition is in the ON position and will remain energized for approximately 15 minutes or until the driver or passenger door is opened.
The passenger power window regulator motor is a reversible motor, which is operated by applying power and ground to the motor leads to lower the window, and then reversing polarity on those leads to raise the window.
The power rear quarter glass is also directly controlled by the master window/door lock/unlock switch. The power rear quarter glass power latches also utilize reversible motors. The power rear quarter glass power latches are operated by applying power and ground to the motor leads to open the window, and then reversing polarity on those same leads to close the window.
Symptom Chart Condition Possible Sources Action
  • All windows are inoperative
  • BJB Fuse:
    • F20.
  • Circuit.
  • Power window relay.
  • Front door power window switch.
  • GO to Pinpoint Test A .
  • Single power window is inoperative
  • Front door power window switch.
  • Front door power window regulator.
  • Circuit.
  • Driver door power window switch.
  • GO to Pinpoint Test B .
  • Vent power window is inoperative — quarter window glass power latch
  • Circuit.
  • Quarter window glass switch.
  • Quarter window glass power latch.
  • GO to Pinpoint Test C .
  • The one touch down feature is inoperative
  • Master window regulator and door lock switch.
  • INSTALL a new master window/door lock/unlock switch. REFER to Switch—Master Window Door Lock/Unlock .
  • The back window will not defrost
  • CJB Fuses:
    • F30 (10A).
    • F32 (20A).
    • F34 (20A).
  • BJB Fuse:
    • F27 (45A)
  • Circuit.
  • Heated back window switch.
  • SEC/timer module.
  • Rear window defrost relay.
  • GO to Pinpoint Test D .
  • The back window defrost will not shut off automatically
  • SEC/timer module.
  • Circuit.
  • Rear window defrost relay.
  • GO to Pinpoint Test E .

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try taking apart and cleanig all contacts first. make sure you are getting power to switch. Sounds more switches are going bad. They usually last about 5 to 7 years before they start going out.

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