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Not sure if lock has solenoid or electric motor, but either way, can you hear clicks or any prominent sounds from the door whilst trying to unlock it? you may need to put your ear on the door, if no sound, then wiring needs to be checked, then motor or solenoid, if you do hear similar sounds to the other door then the mechanical part of the lock mechanism has failed and may require a kit or replacement.
take a strong piece of round metal a metal hanger might work straighten it out about six inches up bend to L shape then about 2 inches going from bend to shorter end bend straight up to be paraell to hanger now you should have it long on one side the other side should have a short end with about 4inches sticking up wedge about 3inches infront of door lock button and weather stripping a flat head screwdriver will work lower short side of tool into door cavity below lock button turn until you feel the lock you will see it move and pull up