To put the windows up manually you will need to get inside the door. It sounds like you could have a bad switch. If you take the door off or can take out the window switch panel, put a jumper wire on the switch that tell the window to go up. If this is not working go directly to the motor where you can give the motor power by closing the circuit at the motor and the window will either go up or down. If it goes in the wrong direction just reverse the polarity of the wires.
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First check the fuses for both electric windows if they are good.The fuse box one is on the engine compartment driver side look for long retangular black box and open the fuse cover the cover should designate what the fuses and relay is for the other is on the driver side under the dashboard just above your left foot look under you should see another fuse box.If both fuses are good,then your going to have to check the window regulator which is inside each door.Open the door panel and check window regulator morethan likely the regulator assembly need to be change.You might just need the motor.The whole assembly is quite expensive.
leave well alone as the confort system is playing up this is a compliated set of microprocessors and relays in a box built into teh motor and the only way to sort it is to replace the whole motor assembly ,