Question about 2002 Mercury Mountaineer

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2002 mercury mountaineer had a grinding noise when i backed up and turned the wheel to the right, I took it to the ford dealer and they said my transfer case, tie rod on one side and my brakes and bearings were bad. $3000.00 later the car drives worse than it did and the shop can't find anything wrong with it now it makes the grinding noise on a regular basis. Anyone know what it might be since Ford can't figure it out?

Posted by Anonymous on

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Take it to another dealer or take it back and have them fix it right or get your money back, if they refuse contact Ford customer service, they really frown on this poor quality repair work, once they say it is fixed and it is not they in no uncertain terms "bought the job" How do I know this? I worked for a Ford dealer for 25 years.

Posted on Jul 09, 2017

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I would take it back and tell them you just spent 3k and they didn't fix it. And you dont feel it should cost you anymore for them to fix it. If it is making a noise how can they say there is nothing wrong? Could be as simple as a brake backing plate rubbing the brake rotor. It may have got bent slightly when they replaced the bearings and other parts.

Posted on Jul 09, 2017

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Posted on Jan 02, 2017

motor1258
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SOURCE: '03 Merc Mountaineer humming noise when turning

If same tires as before & air pressure set correctly, or as usual, a humming when swerving, or turning one way or the other or both, it's usually a pretty good indicator.

Posted on Mar 06, 2009

  • 2 Answers

SOURCE: 2002 Mountaineer SUV, 4WD, Especially while turning the wheels

I had the same problem with my 2002 Mountaineer at about forty thousand miles. Murcury replaced the steering column free under warranty. I now have ninty two thousand miles and it's back. The rear end is making a whining noise, the tranny is starting to slip, and the rear window regulator went out. Why did we buy a Mercury?????? Disgusted Dave!!!

Posted on May 10, 2009

  • 248 Answers

SOURCE: how do i replace a tie rod end on a 1999 mercury

get you self a spreader designed for that job where you get the tie rod end, spray the threaded ends of the old one with pb blaster. place the spreader between the ball end and tap til the joint comes apart...I got ahead of myself,,,,THE VERY FIRST THING THIS TO DO IS TO MARK WELL THE POSISTION OF THE END OF THE OLD TIE ROD SO YOU KNOW HOW FAR TO TIGHTEN THE NEW ROD...MOST PEOPLE GET THEIR CARS RE-ALIGNED AFTER THIS PROCEEDURE...I DON'T

Posted on Mar 04, 2010

  • 149 Answers

SOURCE: repair front wheel bearing assembly

no special tools in particular just the usual or necessary tools required.. 1stly u remove the Tyre and the caliper then u'll see something like a long rod dats the bearing

Posted on Aug 02, 2010

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I had the same problem with my 2002 Mountaineer at about forty thousand miles. Murcury replaced the steering column free under warranty. I now have ninty two thousand miles and it's back. The rear end is making a whining noise, the tranny is starting to slip, and the rear window regulator went out. Why did we buy a Mercury?????? Disgusted Dave!!!

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