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If the motor and regulator both work fine or sound like they are engaging when your try to raise the window,but you hear nothing when you try to lower the window then I think it is a pretty safe bet to say your switch is bad.
Maybe your motor just need the connections taken off and sprayed down with wd/40 to help the connection. Is this happening on the driver side? if so try useing the passenger side button and see if it opperates same way, it;s a different window motor> good luck to you.
That big coil spring is part of the window regulator, that spring help's the window motor raise the window, the regulator will also have to be replace, that spring goes at the pivit point on the regulator, where the gear part of the window motor bolt's to.
The most likely thing is that the wiring is a little poor and maybe the window regulator is partially siezed...
you need to take the door panel off and oil the regulators moving parts, you can pull and push the window while pressing the buttoin to help it along.
theres also the possiblity that the "runners" that the glass slides in have moved a little since the car was made, you can loosen the runers with a socket or spanner and make them so they are straight and flush witht the glass and the glass is a snug, but not tight fit.
should solve the problem.
if not you do need a new motor or whole regulator for that window.
when you push the down button, use your other hand to help the window go down, just put the palm of your hand against the glass and press down while you press the button. if this works, its the clutch inside the mechanism, you will need to change the regulator.
You need to take the door cover off, then pull the plastic away till you can see the rivets. Drill the rivets out. As the window slides down , you need to take the two bolts that hold the window to the regulator off, ther is a slot open in the door frame for this. Then pull the motor and regulator out thru the big hole in the frame. Drill the rivets out on the motor , so u can reuse the regulator. You can either use nuts and bolts or rivets to put the motor and regulator back together. But when u put the motor back in the door, unless u have access to a body shot, using bolts to mount it to the door frame is best