The heat and air both work great. The problem is where the air is blown - strictly on the feet no matter what position the switch is in. One exception - it blows up on the window for defrost while at the same time blowing down on the feet. Any suggestions on getting the other positions to work?
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There are several things that you can do about a heater blowing cold air, but if you keep running into problems then it might just be time to call in a heating repair company. If need be, here is a useful article on: HVAC installation cost, and how to get a fair price. How serious of an issue this is depends greatly on where you live. If you live in the north (Bozeman, MT, etc), then I'd recommend you have your furnace inspected annually to ensure that it is working properly. I'd also recommend that you install a backup means of heat...just in case. ASM has over 25 years of heating and air conditioning experience. If you have questions about a heater blowing cold air or any other HVAC related topic, try the ASM Air Conditioning and Heating Blog or if something your contractor is telling you seems expensive or doesn't sound quite right, consider using our Online Air Conditioning Consultation Service.
I'm not sure that there was one on a 2002 Intrepid. I had a 2002 Intrepid SE with the standard heating/air condition package (not the automatic temperature control), and mine didn't have a cabin air filter.