Question about 2003 Mercedes-Benz C-Class

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MI STEERING COLUMN IS NOT MOVING

MI STEERING COLUMN IS NOT WORKING ON MY 03 C320 BUT JUST MAKE A LITTLE NOISE

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There is a rubber dogbone connector that hooks between steering column adjuster and motor mechanism. This piece is broken. It should be replaced by a trained technician due to the complexity of removing part of the underdash panel, steering column, and instrument cluster.

Posted on Nov 13, 2008

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Groaning in the column itself could be the column bearings, or perhaps the horn contacts, although they make more of a scraping sound. A little lube sprayed between the steering wheel and column may help that. If you're referring to noise in the steering itself, sometimes the front upper control arm bushings groan when they're worn out. Or power steering fluid loss due to leakage from rotted power steering lines under the van. Trying to address all that I can think of, but your question is rather vague.

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SECTION 211-05: Steering Column Switches 1998 Expedition/Navigator Workshop Manual REMOVAL AND INSTALLATION Procedure revision date: 02/11/2000 Multifunction Switch Removal
  1. Disconnect the battery ground cable (14301).
  1. Remove the ignition switch lock cylinder (11582).
    1. Insert the ignition key into the ignition switch lock cylinder and turn to the RUN position.
    1. Insert a punch through the hole in the lower steering column shroud and push the ignition switch lock cylinder release tab while pulling out the ignition switch lock cylinder.
    gj0845a.gif
  1. Twist the tilt wheel handle and shank (3F609) and remove.
    gj0846a.gif
  1. NOTE: Move gear selector to lowest position to access steering column opening cover.
    Release the four clips and remove the steering column opening cover.
    gj0847a.gif
  1. Remove the upper and lower steering column shrouds.
    1. Remove the three screws.
    1. Remove the lower steering column shroud.
    1. Remove the upper steering column shroud.
    gj0976a.gif
  1. Remove the multi function switch.
    1. Remove the two screws.
    1. Disconnect the electrical connectors.
    1. Remove the multi function switch.
    gj0848a.gif
Installation
  1. NOTE: When the battery (10655) is disconnected and reconnected, some abnormal drive symptoms may occur while the vehicle relearns its adaptive strategy. The vehicle may need to be driven 16 km (10 mi) or more to relearn the strategy.
    To install, reverse the removal procedure.
    gj0850a.gif

2010&c18=modelyear&c20=n130593&c35=wsm%2cmultifunction%20switch%2cswj%2c211-05%2cremoval%20and%20installation&s=1366x768&c=32&j=1.3&v=y&k=y&bw=995&bh=405&ct=lan&hp=n&[aqe]

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NOISE IS COMING FROM INTERMEDIATE STEERING SHAFT. there is an updated shaft but you can usually just pull it loose and slide it in and out and work some grease back up in there.you will see the bolt at base of steering column

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Honestly, this is a recurring problem with the c-class. There is a certain range(dependent on how far back a person sets his/her seat), that screws with the computer programming and it loses the synchronization on how far to move it forward/back. The tech most likely already reset the seat parameters to get to work for awhile, but I might be inclined to take it back and let them have another go at it anyway, just to make sure. I don't recall any real repair for this problem, but I do know M-B stopped including this feature for a reason.

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The noise you can hear is the motors still working but the worm nut has broken inside the steering column. The motors still work with the memory system you have but they are not moving the wheel as the worms are still turning but the nut which is attached to the steering column will be floating. Remove covers and check this before you order the new parts as i am informed that a full column is required in order to replace this little part. As it in no way affects the actual steering of the wheels you may be able to repair this without going to major expence. Hope this helps. The same happened with mine but i just wedged the steering in one place and left it. Its been two years now and i can still hear the two motors working every time i put in the ignition key but without the steering wheel adjustment. Ask yourself do you really need it

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