This morning when I turned on my Durango, the radio volume would not increase when the volume knob is turned manually or with the steering wheel controls. The radio is on, I can change stations and to the CD player, but the volume dos not work. IT goes from 1 to 0 and back and that's it. I've tried turning the truck off, thinking the computer might need to reset and starting it back up, but nothing seems to work. What could it be?
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IF THE RADIO DOES NOT TURN ON CHECK THE FUSES IF IT DOES TURN ON TRY PUSHING THE VOLUME CONTROL DOWN OR PULL IT AS IF YOU ARE TAKING IT OUT IF THERE IS CONTACT IT WILL SOUND THEN YOU NEED TO CHANGE THE KNOB
first of all if you live in a cold climate I never turn the radio on until the car warms up if you can remove the knob on the radio spray a light amount of WD 40 and then put the knob back on and turn it back and forth and if you have pop on your hand or water also dry your hands off before touching the radio the lights and the radio will last a lot longer also and also before leaving the car always remember to turn the radio off it will be alot easier on your battery as well
This is a known problem with the factory units and no, there is no fix. There is a series of checks you can do, but short of that the only option has been to replace the unit. I have included the graphic for the checks, other than that it is not fixable.