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Power Liftgate on 2011 Town and Country will open but it will not close.

Message on screen states "Function currently unavailable" when you push any of the three buttons to close the liftgate.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: 2002 Chrysle Town & Country Power liftgate won't open.

Replace the lock on the rear door. If a used lock is used it has to have the powered door. I am a car dealer and have replaced about 8-9 of them. I sell a lot of Town & Country vans. The 1st one I paid a Chrysler dealer to fix. About $200. After that I fix myself. About $70- $125 from a Chrysler dealer new with discount. The lock is not sending the correct code to the computer and the door is confused on what to do. Only 3 torx bolts to remove and the door panel 2 screws in handle then snap off.
On one I had that did not fix the problem and it was a relay sensor about $40. on the working arm / motor of the door and not the lock. Look at car-part.com for used parts. Thanks, Roy

Posted on Mar 02, 2009

  • 226 Answers

SOURCE: can't unlock liftgate 1996 minivan

I have had the same type of problem and the only way I could open it was to remove the plastic panel on the inside of the lift gate and manually open it.( One can look down inside to see where the latching mechanism is and move the lever. ) Then i had to re-attach the lock mechanism arm to the latch.. You can also check to see if you are getting electricity at the solinoid at the same time, and get a new one from the parts house or dealer. Hope this helps you, Rick

Posted on Apr 18, 2009

  • 5 Answers

SOURCE: 2004 Yukon liftgate fuse error code

Replace the ECC 10ma fuse on the driver's side fuse panel.
This happens to me periodically.

Posted on Aug 30, 2009

  • 14 Answers

SOURCE: 2001 T & C power liftgate will not open.

try this out. this might help. I am still looking for a solution as well. the shims mentioned here dont seem to work for me. the latch will not disengage and everything stops. http://chryslerforum.com/forum/showthread.php?t=4534&highlight=2001+liftgate

Posted on Sep 27, 2009

emissionwiz
  • 74945 Answers

SOURCE: I have a 2009 VW

THERE ARE NO FREE WIRING DIAGRAMS AVAILABLE FOR THIS VAN ON THE INTERNET OR HERE AT FIXYA, HOWEVER YOU CAN BUY THE INFORMATION FROM A COMPANY CALLED WWW.ALLDATA.COM, THIS IS THE ENTIRE SERVICE MANUAL FOR THE VAN, THIS INCLUDES WIRING DIAGRAMS, AND ALL THE SYSTEMS OF THE VAN, ENGINE, TRANS, THE WHOLE SERVICE MANUAL, THEY CHARGE ABOUT $35-$45 FOR A ONE YEAR SUBSCRIPTION, WORHT EVERY PENNY.

Posted on Nov 04, 2009

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1 Answer

06 Lincoln Navigator liftgate opens okay but need help to close why?


Power Liftgate
The power liftgate feature will allow the customer to automatically OPEN or CLOSE the liftgate by activating the interior open/close switch, the remote keyless entry transmitter or by manually initiating liftgate movement. The power liftgate uses a power cinch system to latch the liftgate.
The power liftgate system consists of the following:
  • Power liftgate control switch (located in the overhead console)
  • Power liftgate motors (located in the rear headliner area)
  • Optical sensor and power liftgate encoder wheel (located in the left power liftgate motor assembly)
  • Pinch strip switches (located on the body by the liftgate)
  • Home position switch (located on the cinch actuator)
  • Forkbolt switch (located on the cinching latch assembly)
  • Detent switch (located on the cinching latch assembly)
  • Liftgate close chime module (located in a unit external from the power liftgate module)
  • There are a lot of electrical switches an motors
  • Visual Inspection Chart Mechanical Electrical
    • Power liftgate motors
    • Power cinching latch and linkage
    • Power liftgate pinch strip switches
    • Liftgate and liftgate hinges
    • Liftgate assist cylinders
    • Liftgate strikers
    • Exterior release handle and linkage
    • Liftgate weatherstrip
    • Liftgate alignment to body and striker
    • Central junction box (CJB) fuse:
      • 5 (7.5A)
      • 105 (30A)
    • Power liftgate control switch
    • Wiring harness
    • Connectors
    Are you willing to take the back hatch apart to test this ,to find a fix . But first have it check for DTC'S - diagnostic troulbe codes '
  • Power Liftgate Module Diagnostic Trouble Code (DTC) Index
    Power Liftgate Module Diagnostic Trouble Code (DTC) Index DTC Description Source Action B1342 ECU Is Defective Power Liftgate Module INSTALL a new power liftgate module. REFER to Power Liftgate Module in this section. B2477 Module Configuration Failure Power Liftgate Module REFER to Section 418-01 . B2522 Vbatt1 Circuit Failure Power Liftgate Module Go To Pinpoint Test B . B2552 Vbatt2 Circuit Open Power Liftgate Module Go To Pinpoint Test B . B2698 Vbatt2 Circuit Failure Power Liftgate Module Go To Pinpoint Test B . B2699 Left Pinch Strip Open or Short to Battery Power Liftgate Module Go To Pinpoint Test B . B2700 Right Pinch Strip Open or Short to Battery Power Liftgate Module Go To Pinpoint Test B . B2701 Left Pinch Strip Stuck Active Power Liftgate Module Go To Pinpoint Test B . B2702 Right Pinch Strip Stuck Active Power Liftgate Module Go To Pinpoint Test B . B2703 Open/Close Switch Stuck Active Power Liftgate Module Go To Pinpoint Test B . B2704 Optical Sensor Power Short to Ground Power Liftgate Module Go To Pinpoint Test B . B2705 Optical Sensor 1 Input Not Active During Powered Gate Movement Power Liftgate Module Go To Pinpoint Test B . B2706 Optical Sensor 2 Input Not Active During Powered Gate Movement Power Liftgate Module Go To Pinpoint Test B . B2709 Gate Open Output Short to Battery Power Liftgate Module Go To Pinpoint Test B . B2710 Gate Close Output Short to Battery Power Liftgate Module Go To Pinpoint Test B . B2711 Gate Open Output Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2712 Gate Close Output Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2713 Unlatch Output Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2714 Uncinch Output Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2715 Cinch Output Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2718 Gate Ajar Output Short to Battery Power Liftgate Module Go To Pinpoint Test B . B2721 Gate Ajar Output Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2722 Open/Close Switch Active During Self-Test Power Liftgate Module Go To Pinpoint Test B . B2723 Glass Position Switch Active During Self-Test Power Liftgate Module Go To Pinpoint Test B . B2724 Forkbolt Switch Invalid During Self-Test Power Liftgate Module Go To Pinpoint Test B . B2725 Detent Switch Invalid During Self-Test Power Liftgate Module Go To Pinpoint Test B . B2726 Home Switch Invalid During Self-Test Power Liftgate Module Go To Pinpoint Test B . B2819 Gate Motor Circuit Short to Battery Power Liftgate Module Go To Pinpoint Test B . B2820 Gate Motor Circuit Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2821 Cincher Motor/Unlatch Actuator Short to Ground or Open Power Liftgate Module Go To Pinpoint Test B . B2822 Cincher Motor/Unlatch Actuator Short to Battery Power Liftgate Module Go To Pinpoint Test B . B2825 Movement Ceased Due to Excess Speed Deviation Power Liftgate Module Go To Pinpoint Test B . B2903 Chime Output Circuit Short to Battery Power Liftgate Module/ Liftgate Chime Module Go To Pinpoint Test C . C1935 Chime Circuit Failure Power Liftgate Module/ Liftgate Chime Module Go To Pinpoint Test C . U1950 UBP Communication BUS Fault UBP Communi- cation REFER to Section 418-00 . U2338 Invalid ACM Message Data Power Liftgate Module REFER to Section 418-00 . U2242 Invalid 4WAS Message Data 4WAS Module REFER to Section 308-07A . U2403 Invalid CSM Message Data Vehicle Security Module REFER to Section 418-00 . U2406 Invalid IC Message Data Instrument Cluster Module REFER to Section 413-01 . U2469 Power Liftgate Disabled By Customer Interface Instrument Cluster Module Turn power liftgate on at message center. U2470 Unexpected Keyfob/Keypad Button Press Power Liftgate Module Go To Pinpoint Test A . U2471 Unexpected PRNDL State Power Liftgate Module REFER to Section 419-10 . U2472 Unexpected IGN State Power Liftgate Module REFER to Section 418-00 . U2473 Unexpected Vehicle Speed Instrument Cluster Module/ Powertrain Control Module REFER to Section 413-01 . U2528 PRNDL Data Mismatch Power Liftgate Module/ Instrument Cluster Module Go To Pinpoint Test D .

Feb 13, 2017 | 2006 Lincoln Navigator 4x4

1 Answer

I have a 2005 GMC Yukon that the rear hatch does not lock. Wouldn't be a problem but no manual key hole to lock it. Must be some kind of lock sensor. Is on the driver door panel or by the hatch?


The rear hatch locking is computer contolled .
The BCM also runs diagnostics on the liftgate lock relay control circuit and will set DTC B3825 as current and also send a Class 2 message to the DIC. The DIC will display REPLACE LIFTGATE FUSE to inform the driver that a fault has been detected in the liftgate lock circuit and that the liftgate is not locked. Faults that will set the DTC and cause the DIC to display the message could be any of the following:
• An open ECC fuse
• An open or short to ground in the liftgate lock relay battery positive voltage circuit
• A faulty liftgate lock relay
• An open or short to ground in the liftgate lock relay control circuit
• A short to ground in the liftgate lock actuator lock control circuit
• A faulty BCM

The liftgate lock relay supply and coil sides receive a constant voltage through the battery voltage supply circuit and the ECC fuse. The normally closed contact is connected to ground and the control side is connected to the body control module (BCM). A lock function will occur when a door lock switch activation, keyless entry lock transmission, auto door lock function or a liftgate lock function has been received by the BCM. The BCM will then ground the control side of the liftgate lock relay. This energizes the relay and allows voltage to be applied to the liftgate lock actuator lock control circuit. Since the other side of the liftgate lock actuator is connected to the normally closed contacts of the door unlock relay to ground, the liftgate will lock. When an unlock function occurs the BCM will ground the control side of the unlock relay and the rear doors and liftgate will unlock.
The power door lock system consists of the following components:
• The driver door module (DDM)
• The passenger door module (PDM)
• The body control module (BCM)
• The driver information center (DIC)
• The rear door lock switch
• The door lock relay
• The door unlock relay
• The liftgate lock relay--utility vehicles with liftgate only
• The reversible door lock actuators in each of the doors and liftgate
• LOCKS 20A fuse (rear lock/unlock relay supply voltage)
• ECC 10A fuse (liftgate lock relay supply voltage)

If i were to guess i would say you mite need a new lock actuator , but i don't guess . You could take the hatch inside panel off an check for B+ voltage for the lock actuation as someone pushes the switch . Or have it checked for codes .

Dec 21, 2016 | GMC Cars & Trucks

1 Answer

2008 Cadillac srx power tailgate opens fine, but won't close with the remote. I can't hear the motor. The auto close button doesn't work either. Is there a fuse or relay? If so where is it?


An electronic control module controls it .
The liftgate module (LGM) controls operation of the liftgate latch motor and the liftgate actuator assembly. Do you have a Liftgate Ajar Indicator ON ? Or a message in the message center driver information center (DIC) illuminates the LIFT GATE AJAR indicator ? The liftgate control module could have a DTC - diagnostic trouble code in memory !

When open, the liftgate can be closed by either a keyless entry transmitter or the liftgate close switch. When a GMLAN serial data message or switch input is seen, the liftgate module begins the close sequence. The liftgate motor is reversed, lowering the liftgate until it latches into the liftgate latch. Once latched, the latch will cinch the liftgate to a fully closed position.
Power liftgate function will only be allowed if certain operating criteria are met. Any of the following may cause the power liftgate not to function:
?€¢ Vehicle is not in park. ?€¢ Engine cranking is present. ?€¢ Temperature limits have been exceeded. ?€¢ Liftgate motor overcurrent is detected. ?€¢ Excessive hall effect counts are seen. ?€¢ System voltage is out of range. ?€¢ A DTC is set that disables power liftgate functionality. The liftgate also receives inputs from 2 object detection sensors. If either of these sensors indicate an object is in the path of the liftgate, liftgate functions will be suspended until the object is removed.

Aug 03, 2015 | Cadillac Cars & Trucks

1 Answer

What are the common problems when a 2001 Lincoln navigator lifegate won't open


Do you have power lift gate ?
The power liftgate may not operate under the following conditions:
  • a low voltage or dead battery.
  • a disconnected battery.
  • a power liftgate that has been left open for more than six hours.
  • a power liftgate that has been manually closed and left ajar.
If any of these conditions has occurred, the power liftgate must be reset before performing any pinpoint tests. For additional information, refer to
Power Liftgate Initialization NOTE: If the power liftgate system is turned OFF in the message center, the system cannot be activated with any switches or with the liftgate handle. The system will need to be turned ON for any power operation to occur.
NOTE: The power liftgate may not operate under the following conditions:
  • a low voltage or dead battery.
  • a disconnected battery
  • a power liftgate that has been left open for more than six hours.
  • a power liftgate that has been manually closed and left ajar.
If any of these conditions has occurred, the power liftgate must be reset.
  1. Manually close and fully latch the power liftgate.
  1. NOTE: If the power liftgate does not open during this step, refer to the symptom chart to diagnose the power liftgate for no operation.
    Power open the power liftgate by using the keyfob or overhead console switch.
  1. Once the power liftgate is fully open, close the power liftgate by using the keyfob or overhead console switch

Jan 16, 2015 | Lincoln Cars & Trucks

2 Answers

I have a 2007 Suburban, and the lift gate opens up about 1/4 the way and then drops to the closed position. This happens regardless of how it's opened.


{: ) Your liftgate struts (shocks) could have gone weak. If it's a power liftgate, press the off button to disable the power liftgate function, so that you can open the liftgate manually. With a little help from you, extend the liftgate at full open position and check if it will hold itself up there as it normally should. If it starts to fall off as you catch it, that means the liftgate struts don't have enough pressure anymore to push and sustain the weight of the liftgate. Check for signs of leak on the struts, or better if you can replace it both.

Aug 02, 2011 | 2007 Chevrolet Suburban Three-Quarter-Ton...

3 Answers

The rear lift gate on my 2006 Lincoln Navigator will not open automatically or manually and there appears to be no way to access anything inside the door from inside or out.


POWER LIFT-GATE OPERATION - To open the optional power liftgate, push the button on the instrument panel , press on your five-button key fob (if equipped), or press and release the control located in the left rear quarter panel (Figure B). To unlatch the liftgate glass, push the button ) under the center of the license plate lamp shield, or press on your five-button key fob. Do not open the liftgate or the liftgate glass in a garage or other enclosed area with a low ceiling. Keep clear of the liftgate when operating the rear switch. To open the liftgate manually, pull the handle located on the liftgate to release the liftgate from the vehicle. The power system will take over when you release the handle. To close, make certain the rear window is closed, and then pull down the liftgate a few inches to activate power closing. Closing the gate rapidly or more than a few inches may activate the obstacle detection feature and stop the power system.------------ Also click this link for more help:--- http://technoanswers.blogspot.com/2011/05/power-liftgate-on-will-not-open-on.html ------------ This should help.Keep updated.Thanks.Helpmech.

May 19, 2011 | Lincoln Navigator Cars & Trucks

1 Answer

Power liftgate do not open on 2003 town and country, have to do it by hand, but it close fine


you have two compressed arms,it only takes one to fail and the other one can not hold up the tailgate,you need to replace the two arms .problem solved.adrian,,,,,,,,,,,,,,,,,,,

Aug 13, 2010 | 2003 Chrysler Town & Country

1 Answer

My 2001 Town and Country's rear windshield wiper motor is kaput. How do I change it without destroying the rear tailgate paneling


Pretty straight forward.....here are the steps:

Please don't forget to rate--

Rear Window Wiper Motor Removal & Installation To Remove:
  1. Disconnect and isolate the negative battery cable.
  2. Remove the rear wiper arm.
  3. Open the liftgate.
  4. Perform the following to remove the liftgate trim panel.
    • If equipped, remove the lift motor link
    • Remove the upper frame molding
    • Remove assist handle screws
    • Disengage the hidden clips around perimeter of liftgate trim
    • Disconnect the electrical connectors.
  5. Disconnect the wire connector from the wiper motor.
  6. Remove the wiper motor mounting screws.
  7. Remove the wiper motor.
To Install:
  1. Position the wiper motor in the liftgate.
  2. Install the wiper motor mounting screws.
  3. Connect the wiring connector.
  4. Install the liftgate trim panel.
  5. Close the liftgate.

Jul 24, 2009 | 2001 Chrysler Town & Country

1 Answer

2002 Chrysle Town & Country Power liftgate won't open.


Replace the lock on the rear door. If a used lock is used it has to have the powered door. I am a car dealer and have replaced about 8-9 of them. I sell a lot of Town & Country vans. The 1st one I paid a Chrysler dealer to fix. About $200. After that I fix myself. About $70- $125 from a Chrysler dealer new with discount. The lock is not sending the correct code to the computer and the door is confused on what to do. Only 3 torx bolts to remove and the door panel 2 screws in handle then snap off.
On one I had that did not fix the problem and it was a relay sensor about $40. on the working arm / motor of the door and not the lock. Look at car-part.com for used parts. Thanks, Roy

Feb 17, 2009 | 2002 Chrysler Town & Country

1 Answer

2001 T & C power liftgate will not open.


try this out. this might help. I am still looking for a solution as well. the shims mentioned here dont seem to work for me. the latch will not disengage and everything stops. http://chryslerforum.com/forum/showthread.php?t=4534&highlight=2001+liftgate

Nov 24, 2008 | 2001 Chrysler Town & Country

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