Hey i have a 98 a4 but the stereo was replaced by a dealer so the AZU number on the stereo doesnt match the VIN of my car..i bought the car off of somebody else and called the dealership where they had it replaced but they didnt take record of the code...went to a dealer where i live and they cant do anything about it since they dont match..any suggestions on how to get the code?? thanks, i would really appreciate the help. -ryan
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Re: 1998 audi a4 car stereo
That's weird that they won't help you out. Usually if the stereo is in the car and you show proof of ownership of the vehicle, they'll give you the code for a fee. I'd call another Audi dealer (or a VW dealer - same corporation so they should be able to help) and see if they'll do it for you. Typically they look up the code based on the VIN of the vehicle, but obviously since your stereo was replaced they can't do it that way. Hopefully another dealer will be more understanding of the situation and will help you out. That's the only way to get it though.
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On the back of the radio code card (Which you clearly don't have.... But if you DID...) It says:
"Please detatch the radio card and keep it in a safe place - Not in the car. If you should lose the radio card with the code number, please contact an Audo dealer. Assistance will be provided free of charge"
So, the answer it to approach an Audi dealer and ask them to prodide the code for you. Some dealers may (quite reasonably) ask you for the VIN of the vehicle and the serial number of the radio. Some dealers may also ask you to go in and produce your registration document as proof taht you are entitled to the code. SOME dealers may try to charge you for provision of the card. It's certainly worth having a serious argument if they try to charge you. Ask to talk to the service manager and if you still get refused free help, tell the manager that you are going to make a formal complaint about HIM to Audi directly. Generally, this will produce the required response.
You'll have to bring the car to a dealer. With the VIN and the serial number of the radio they can look up the security code. Be prepared - you might get this done for free or a flat charge, but many will charge up to an hour's labor. Be sure they give you the code written down for future use.
This Is a General Manufacturers Code Which They Always Want You To Come In and They Pull The Code For You. I would Suggest That If They Do It for Free....Make Good Dealer Friends =) ...Rarely In some cases with other car manufacturers they allow you to call customer service with a VIN and All verifications pertaining to your vehicle....Anothers words, Its Gotta Be Legally Yours =) Hey try a Car Audio dealer too. they may charge too a small fee but for Audi's Nice A$$ Stereo systems it will be worth it.
That's usually how it works. On the Delta stereo you hold the FM1/2 and DX buttons. You can try different combinations though. Also, make sure you press both buttons at the same time - don't hit one and hold it down, and then hit the other - it won't work that way.
The dealer is the only way to go - no one else can look up the unlock code. They look it up based on the VIN number of your car - and they usually charge an hour's labor to do it, which is ridiculous, but that's unfortunately how it goes. Call around to a few other VW and Audi dealers and see if you can find another one who'll do it for less. You may get lucky with that.