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the cd player and radio should be on the same system or as a whole, it should all be not working, there may have been a short inside the cd player, check all the fuses in the fuse box look for 10amp and 15 amps usually. being a newer car it is odd. you may need to take it in to toyota for a diagnostic check. good thing about the electrics in cars these days is their computers tell you everything.
You need enter the unlock CODE for extract your CDs; check in your owners manual (any label in the last page .
THEFTLOCK is designed to discourage theft of your vehicle’s radio. The feature works automatically by learning a portion of the Vehicle Identification Number (VIN). If the radio is moved to a different vehicle, it will not operate. If the radio is removed from your vehicle, the original VIN in the radio can be used to trace the radio back to your vehicle.
With THEFTLOCK® activated, the radio will not operate if stolen.
The err is short for error.If the cd player accepts a cd and can't read it can cause err to display. The cd also can be scratched or the lens may be dirty or damaged.If you buy a cleaner cd and it doesn't work then its time to replace the radio preferrably an aftermarket because the factory type can cost up to $500 or more.
I know it sound crazy, but turn the system on, press eject while using a PLASTIC knife to lift the CD in the player. If the system is stock also try disconnecting the radio fuse for about 10 minutes or so with the car off. Reconnect it to see if the radio resets. You'll know the power completely went out because you'll have to reset your stations. By Resetting, hopefully the issue will solve itself. In a few of the system issues I've seen, when the motor won't open the faceplate, or the CD player won't give the CD back. I usually remove the faceplate or disconnect the negative side of the battery for about ten minutes. Try this if the fuse removal doesn't work. Good look. Let me know how it goes. there are other things to try.