I guess the last time I closed the top, I didn't notice that only one latch thing went into the slot. The other is jammed, and the top managed to close, but not only the sun roof works, and no motor sound when I try to open up the top. Is there any way to manually open it, or move it?
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i havent ever had this problem but i'm familiar with the eos so i can say almost undoubtedly that the you have a bad trunk latch. there is a switch in the trunk latch that tells it if it's closed or open and i'm guessing that the switch is bad. once the switch tells the car that the trunk is closed, it runs the motor that close the trunk fully.
however, i say again that i've never had this problem on an eos so there is a fair amount of room for other issues. volkswagens are rather complicate and use a lot of different switches and such in the convertible top. also, the only way to know for sure is to bring your vehicle to the vw dealer becuase only the vw 5051 scan tool is capable of reading the inputs and outputs of the convertible top control module and this is what is required to properly diagnose the problem. don't waste your time throwing parts at it, the dealer should be able to give you a 100% positive diagnosis with one hours labor (about $90)
The top down function is a two step process...1- hold button until sunroof is all the way open then release button. 2- Press and hold button again until top goes all the way down.
If you try this and it still doesn't work , note the light on the button. If it's flashing it indicates a fault... most likely an obstruction. Check that latches on rear cargo shelf are firmly latched. Check that parcel shelf is firmly down. (open and firmly close all three of these things and try again)
I just went through HELL because my top would not go down! I did EVERY possible solution with NO AVAIL! So anyway, Im in the trunk and noticed a baggy sack hanging in the trunk.. So I figured it was for the roof.. Anyway the sack has 2 straps to hold it up for more room when the top is UP. So I said "I Wonder...." I released the straps and the bag hung again, and GUESS WHAT? Yea the roof works!!!!!!!!!!!!!
I would suggest using something like a handle (cabinet or drawer handle) that you can screw into the inside of the top's frame so when she goes to close it she can use this as a means of more leverage to help pull it that last 2 inches so it can be latched down
you need to adjust the motor. under the the rear window on the inside of the trunk there is three bolts holding it in. just move in small increments and test... do you have any lights on when this happens? like "convertable top"????? you have to reprogram it then.... let me know and i can guide you thru it