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In winter time 90% of the time the fuse is the problem, people use them to clean snow, or they leave them on when they remote start the car and the windshield is covered by snow or ice. the fuse called wiper is located in the fuse box inside the driver cabin, good luck!
this is normally caused by a bad wiper motor or binding of the wiper gears and linkage arms.
check to see if the linkage arms are tight and not loose. also try and lube up the pivot points.
another thing to check is to make sure you have 12 volts to the heater.
The arm is stripped onto the stud its pressed into which is call a wiper transmission. That part mounts to eack ww blade then to the wiper motor. You need a new transmission and maybe a new wiper are as well