Try using a can of compressed air to blow dust out of the unit. Insert the tub into the area where the disk is normally inserted. Blow the compressed air and remove dust which may be covering the lens which reads the CD. Also, try a different "Music" CD, be sure it is not an MP3 CD.
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Hi, I am a service advisor at a Volvo dealership. First thing to do is buy a cleaning disc kit, this will be a kit that comes with supplies and a disc that you will insert into the cd player. The purpose of this is to clean the disc reading lens inside of the player. I have seen disk unreadable many times. The cleaning kit I suggested is the only thing that can be attempted to fix your current cd player and the kits are inexpensive so you should try that. If that does not correct the issue then the internal fault in the player is too much to be fixed by simple cleaning. Unfortunately if that does not work the only other option is replacement of the factory player, there are no internal repairs that can be made to the Volvo players so you would have to order and have installed a new Volvo unit. If you have to replace the unit Volvo decks are expensive. You can go to a good stereo shop and have an aftermarket deck installed for a fraction of the price. If it comes down to replacing the player and you choose and aftermarket shop to install different deck, insist that they do not turn on the ignition to the car until all wires are connected. When players are being put in shops often turn the ignition on to test power supply as they work on the install. As strange as it may sound the computers that run your entertainment and information are connected to the same network as the airbag computer. If the ignition is turned on while parts of the radio are still unplugged the car will read an error on that network and you will end up with a SRS service urgent message on your dash, which only a dealership can clear out. This is all the information about the player systems. If cleaning does not work and you have to replace unit and choose to us aftermarket parts and shop just use what I've told you. If you end up with a SRS message afterwards it is the stereo shops fault and they should pay to have light reset. Hope this helps and good luck
NAV unit uses a DVD disc. If its a copy, it may or may not work. I suggest you remove the NAV disc, unplug the NAV unit from power for 4-5 minutes, reconnect the NAV and try inserting the disc again to see if it reads. If it still does not read, another NAV disc needs to be inserted to verify its not a "bad" NAV DVD disc issue. If it still cannot read the second disc, the NAV unit is bad. The handbook feature needs the disc inserted in the slot 1 of the CD changer unit.